El Faro Resort and Spa Hotel

Avoid this hotel by any chance! its bad starting from service (we waited 7 hours after calling reception for cleaning services) to food! They dont use A/C on all of the floors except reception and its like sauna, tge only thing i liked is that aquapark, and half of the slides wasnt even working! Food is 50/50, not much to choose, they dont have any diversity between food, its always hot in the restaraunt, its like battle for the food, it does not deserve the full price of 2000azn for 4 person, only if you go there with travel voucher, but not the full priceN

Generally very badly managed hotel. Hotel is completely inconsistent with 5 stars it's positioned. We've booked room in "deluxe" new building: - Terrible quality of finishing works - Dirty and wet room with awful smell. There is a signs of the flood on the floors - Insects in room - Paper cups and construction fasteners attached. Construction works are in progress on the territory. You will enjoy the noise and dust during your rest. Pool area with noisy music, half of waterslides is not working. There is no 1st line and sea beach. You will find there only dirty sand. Breakfast is from 9 till 10:30, sounds not so flexible. Quality of food (we've tried lunch) is very average. Forget about WiFi in the entire resort. It's not working in rooms, not working at reception, not working at restaurant. We've decided to leave after 1h of staying there, and asked reception to return at least a part of 2 prepaid days amount. They refused. Absolutely clueless and unhelpful receptionists.

I recently stayed at El Faro, and it was an absolutely wonderful experience from start to finish. The staff were incredibly friendly and attentive, going above and beyond to make sure my stay was comfortable.Good service, delicious food, affordable prices and comfortable rooms