Yasawa Island Resort

Сам остров абсолютно потрясающий — тихий, уединенный и идеальный для спокойного отдыха. Мы искренне наслаждались природной красотой и спокойной атмосферой, что, безусловно, стало изюминкой нашего пребывания. Персонал был дружелюбным и приветливым, но было несколько проблем с обслуживанием, которые повлияли на наше общее впечатление. У нас были проблемы с расписанием и коммуникацией во время посещения спа-салона, что было неприятно. После того, как мы обратили на это внимание генерального директора, она проявила большое понимание и предложила нам бесплатный сеанс, за что мы были благодарны. Это показало, что команда старается, но обучение персонала и последовательность все еще требуют работы. Наш номер был красивым и просторным, и изначально мы с нетерпением ждали проживания в роскошном пляжном буре. Однако мы были разочарованы, обнаружив, что из нашего номера не видно пляжа из-за густых кустов и деревьев, закрывающих вид. Кроме того, в номере было довольно много насекомых, а предоставленные полотенца были старыми и в пятнах, что действительно портило ощущение роскоши. К сожалению, еда была еще одним серьезным разочарованием. Выбор был очень ограниченным, а свежесть — сомнительной. К концу нашего пребывания у нас обоих возникли проблемы с пищеварением, которые, как мы считаем, могли быть связаны с едой. В последний вечер поданное блюдо из лобстера оказалось несвежим, и единственной предложенной заменой было простое блюдо из меню, что разочаровало и не соответствовало уровню обслуживания, ожидаемому от 4,5-звездочного курорта. Мы также заказали пикник на пляже, который оказался катастрофой. Нас высадили на пляже с видимым мусором и обломками, а «обстановка» представляла собой всего два коврика и подушку, положенную в стороне. Мы высказали свои опасения менеджеру, который извинился и попытался перенести мероприятие на другой день. Однако из-за плохой погоды мы не смогли сделать это в другой день. Это подводит нас к ключевому моменту: большинство гостей приезжают сюда на короткий период, и погода всегда играет свою роль. Поэтому очень важно сделать все правильно в первый раз — второго шанса исправиться часто не бывает. Курорт должен быть лучше подготовлен и внимателен с самого начала, особенно учитывая его высокую цену и хорошую репутацию. В целом, хотя остров прекрасен и персонал старается все исправить, курорту необходимо значительно улучшить качество еды, обслуживание номеров, обучение персонала и внимание к деталям, чтобы действительно соответствовать своему бренду класса люкс.

Худший "курорт" в мире. Плохая еда, плохой персонал, плохие номера; плохие напитки. Ничего приятного сказать. Общение по рации. Никаких ремонтных работ, как они заявляют. Дневной спа-салон приезжает к вам, поскольку его нет. Поставил бы 0 звезд, если бы мог. Уехал раньше из-за ложной и вводящей в заблуждение рекламы. Будьте очень-очень осторожны. Путешествовали по миру и останавливались в лучших 1-звездочных отелях с рюкзаками с лучшим размещением и едой. Им должно быть стыдно за себя.

Everything about our trip has been exactly as promised. Relaxing, lovely staff and excellent service. Food and dining experience is outstanding and the Bure a lovely stay right on the beachfront. If it’s a relaxing recharge you are looking for then this is the resort for you.

My wife and I were looking for a honeymoon getaway via Costco Travel. Considering how far from home it is and the cost, we were a little hesitant about choosing Yasawa Island Resort. However, after 7 days of pure bliss, we now have a core memory of a place we previously only thought existed in dreams. Located in the heart of Fiji's archipelago, Yasawa Island Resort is nestled away from the hustle and bustle of the mainland. Arriving at the resort by charter plane was an experience on its own. On the way, you get to see how clear the turquoise waters are. How gorgeous the beach sands are. And just how many islands Fiji has to offer. A breathtaking backdrop that feels almost surreal. Prior to landing, we were already greeted by the stunning and lush greenery, inviting us to trust in nature. Even the airstrip itself is green. As soon as we landed, we were welcomed by song and Salusalu (Fijian Lei). After a bumpy but short van ride, we arrived at the resort itself. Once again, welcomed by song, but this time, to include the entire staff! All the while being handed a fresh coconut to drink and a vibe to soak in. This was the commitment stage. The promise to fully immerse ourselves in this. The promise to disconnect from our technology driven society and embrace the experience the resort has so carefully preserved and curated for the guests. The exceptional service provided by the staff is what truly sets Yasawa Island Resort apart. Every day, we felt genuine warmth and hospitality. The staff's attention to detail and commitment to ensuring our stay was perfect was evident in every interaction. Whether it was organizing a special excursion (daily private beach picnics), accommodating dietary preferences, or simply offering a friendly smile, the team at Yasawa Island Resort went above and beyond to make our stay unforgettable. And it was. We stayed in the Deluxe Beachfront Bure. To us, it was perfect. A beautiful living room, a comfortable bed, and an outside shower that’s simply to die for. Since there are no TVs or wifi in the rooms (the purpose is to disconnect from technology, remember?), we were falling asleep to the sounds of the ocean waves gracefully crashing onto the shore every night. We were fortunate enough to have a full moon one night, so we walked the beach, and it was breathtaking. The moonlight lit up everything around us and with the ocean right there, everything was a shade of blue. A sight I will never forget. We saw a few people in the reviews complaining about the food, so we didn’t know what to expect. Glad we didn’t listen. The food was incredible!!! You have breakfast, lunch, and dinner. For breakfast, you have a bunch of choices, with every day having a new ‘breakfast special’. For lunch and dinner, the chef gives you two options to choose from. Suffice to say, me thinking I was going to lose weight while on vacation was a complete pipe dream. Especially with that dessert always doing what it was supposed to do. The activiti

My husband and I had the pleasure of staying at Yasawa during our honeymoon. Absolutely beautiful. Incredible staff. We stayed for 7 nights but would have stayed another week. Every night at happy hour they give you the planned activities for the next day, but you are not obligated to participate (although, we would recommend them). From snorkeling to exploring the caves to visiting the village, they truly make every moment paradise. The staff is beyond comparable. Smiga will put a smile on anyone's face and Sammi's Mojito's are out of this world good. The food is some of the best food we've had in the world. We highly recommend the private beach picnic. It's an absolute MUST. 10/10!

We spent 10 days at Yasawa in September 2024 and I have tried several times to write a review but honestly find myself at a loss for words to adequately describe our amazing experience. Some background…. I saw the original episode on HVTV Island Hunters almost 10 years ago and said to my husband “We have to go there!” Life got busy with raising children and caring for parents and then the world shut down and we pretty much decided the trip just was not going to happen. Our 4 adult children stepped in and told us we HAD to go because they had heard us talk about it so many times! Having said that we both wondered if Yasawa would live up to our dreams of it. We can say it lived up to and exceeded every expectation we had! Travel - the trip is long from the east coast of the US but so worth it! This is our first time using Costco travel but definitely won’t be our last! They did a phenomenal job! Pay attention to luggage weight restrictions! For the long layover in Nadi walk over to Gateway Fiji and enjoy good food and relax by the pool! The flight to Yasawa is quick and fabulous! The Resort - beautiful beyond words. Meticulously maintained. Updated furnishings. Comfortable beds. More than we could have imagined from the moment we landed and the staff singing upon our arrival to our first walk on the beach! The Bure was very large and private and beautiful! Meals were delicious and the food was fresh and plentiful. Activities were awesome! We had a private beach picnic almost every day and each beach was different and beautiful. We snorkeled, went to the caves, visited the village (and worshipped with them at church) and hiked! Starting each morning with an oceanfront couples massage was to die for. We made new friends and got to know the lovely staff and did not want to leave after 10 days. The Staff - Yasawa is amazing but it is the staff that makes it so special. They truly treat you like family! So kind and joyful. They will go above and beyond to make sure your experience is the BEST. A few examples: Paul answering allll my emails and questions and helping me plan a surprise vow renewal and birthday celebration for my husband… Dan making sure we got to go to Yawini Beach on our last morning as it had just re-opened…. We also really enjoyed meeting James McCann (the owner) and the time he spent with us sharing the history of Yasawa! The choir and cultural evening were so special! Honestly just the most lovely people! To wrap it up…. We said this was a “once in a lifetime trip”…. But after the first day we had already decided to return! Until next time..