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Все отзывы(59)
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Гость
Улучшенный номер с видом на море (размещение для двоих, с балконом)
Гость проживал в янв. 2024 г.
В одиночку
Отзывов: 17
5.0/5
Превосходно
Опубликовано 16 февр. 2024 г.
Nice and well maintained hotel. The location is quiet but still convenient for exploring the old town. The balcony had a great view.
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GoPlaces66437152688
Гость проживал в окт. 2024 г.
В одиночку
5.0/5
Превосходно
Опубликовано 1 нояб. 2024 г.
I've had the pleasure of staying at this beautiful apartment as well. Highly recommend 10/10, everything I could want, and more. Fantastic service, food, cleanliness, and the rooms were just amazing. The view across the city at night was just beautiful and breathtaking ✨️
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Ответ от объекта размещения: Thank you for taking the time to write a review. It was a pleasure having you here with us. We wish to see you again. Best regards, Amfitriti Plazzo Staff.
sandrine c
Гость проживал в мая 2024 г.
Пара
3.0/5
Опубликовано 12 июня 2024 г.
Surely a nice little hotel with superbe view above Nauplie . I noted average for two aspects: one is the breakfast, although this is on a very nice terasse outside, the selection is very limited and there is almost no room for the buffet for more than one person. A second and this is the biggest hurdle is you will have to carry your luggage’s yourself though several stairs, not convenient at all. So all good for athletes….
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Ответ от объекта размещения: Thank you for writting a review. It helps us become better. About the breakfast area this is the architecture of the hotel we can not change that. Last, there are reviews about the acces and photos.Also on the website says that the hotel is not advisible for people with mobility issues, families,pregnant women and people with heavy luggage. Thank you again. Best regards, Amfitriti Palazzo Staff.
Theo23_10
Гость проживал в мая 2024 г.
Пара
3.0/5
Опубликовано 31 мая 2024 г.
Going to provide a balanced review. Two important words of caution and some good attributes. First, the hotel is VERY hard to find! Look at their website to find directions. Parking is quite a ways away and the path to walk to the hotel is not easy and there are no signs. Don’t bring a big suitcase! Be prepared for lots of steps in the hotel (no elevator). Second, avoid Sundays if at all possible!!The town is crazy with tour buses from Athens. You can’t even find a place to be seated for lunch. We walked out of two different places after lengthy waits to be served, we finally just skipped lunch and left town. On the plus side. The room was very clean. The staff was very friendly in the hotel was very quiet. There was a lovely breakfast and patio.
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Ответ от объекта размещения: Thank you for taking the time to write a review. First of all, on our website is written that the access is difficult and that's because we send directions to help the guests. Also, there are a lots of reviews about the access too. About the suitcases, this is also written on our website, that we do not provide suitcase services.And as an old town of course it is full of stairs and thats because there are no elevators in hotels which are in the old town. Nafplio is a famous dastination, and the town is busy all time of the year. Thank you again for your time. Best regards,Amfitriti Palazzo Staff
Гость
Гость проживал в июня 2023 г.
Другое
1.0/5
Опубликовано 19 июля 2023 г.
I feel compelled to respond to the 18 July response by management to the very accurate review of 10 July. Your insinuation of improper behaviour can only be a reference to us verbally expressing our disappointment (is that not allowed?) to you about the issues referred to in the review of 10 July, nothing else, and such a false insinuation should be immediately withdrawn. And on arrival we never expressed “liking the place and the view”(another false statement). Here is our experience: Before arrival our taxi man rang ahead to the hotel and we were greeted where the road basically ended by a girl from the hotel. In fairness she was pleasant. She led us up and down a series of steps, quite treacherous and slippy, and where in between there was a path,it was broken in parts. It was all very tricky, particularly carrying cases. To the hotel itself, our room was hugely disappointing. Very dated decor, net curtains badly in need of a wash, and worst of all, the bathroom. A shower head that attached to nothing, but rather hung loosely on a hose; a shower curtain (yes a curtain, so not properly enclosed) that was very grubby at the bottom, and mould very evident on it and on the walls, quite simply, horrible. The air conditioning in the bedroom worked but was very noisy. The breakfast is decent. But this is overshadowed by the above, and the following: To walk into town you walked down very steep, in many cases uneven, broken, and slippy steps which were very poorly lit when it got dark. So when we approached reception to express our concerns we were told by another girl, again pleasant it should be said, that yes, a previous guest had pointed out that the shower head didn’t hang anywhere but that “someone would put something in the wall for it to hang from, tomorrow.” Later on in the evening we were told this actually wouldn’t happen. We were also told that the hotel is located in a very old part of town and that the only way up and down was the steps. Agreed. And that it was difficult to negotiate. But we pointed out that nowhere on the hotel’s official website (which we booked directly through) did it say this. We were told it did. But we rechecked and took screenshots of same. It clearly doesn’t. And we were also told that in the confirmation email there was a link with directions to the hotel which stated that the steps might not be suitable for people with mobility issues. So we retrieved the confirmation email. No such link, directions, or advice existed. Please bear in mind that we are physically fit, with absolutely no mobility issues. But we have serious health and safety concerns in relation to the only way into and out of the town centre from the hotel itself. Broken ankles or hips etc., for some poor unfortunate are only a matter of time. And on asking could we be relocated to any other hotel we were told “I’ll check with my manager”(a manager we never got to see). Only to be told later, it’s not possible. On again speaking with the first
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Ответ от объекта размещения: Dear guest, thank you for taking the time to express your experience. this is your point of view and we respect that, no one have the same taste and opinion. You keep saying about the shower handle and the receptionist inform you that is a complicated situation because we had to find someone to do it and we needed to drill the wall. Also, she was there in front of you listening carefully and respectfully your problems. She tried her best. However my question is why are you so bothered for the steps from the moment you are physically fit? The other receptionis informed us that you said you saw reviews about the stairs that lead to the city center. You wanted a refund from the moment you stayed at our hotel, that is impossible. And also you had the cancelation policy written down on the reservation. In the end, manager came but you were not in the hotel. Thank you again for the review. Best regards, Amfitriti Palazzo.
Гость
Гость проживал в июня 2023 г.
Семья
1.0/5
Опубликовано 9 июля 2023 г.
BUYER BEWARE! This is not a safe place to visit. We are very active people with no mobility issues but negotiating the long winded treacherous path and steps to reach the hotel, on foot with a suitcase, was a nightmare. We booked directly with the hotel but neither their website or booking confirmation warns about this problem and must be updated to warn other non-suspecting visitors. How this hotel has a licence with such unsafe access is beyond understanding. The rooms are basic and the bathroom has black mould. A luxury hotel, this place is absolutely not!
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Ответ от объекта размещения: Dear guest, when you arrived here you liked the place and the view.The receptionist helped you carry your stuff however it is not their job to do it. You said you read the reviews before booking a room and you saw that there are steps to reach the city center, is and old town and that is the beauty of Nafplio.Our website has also pictures that you can see that the hotel is located on the highest part of the old town and has steps. The staff were kind to you and your behavior was not right to them. Thank you for writting a review though. Best regards, Amfitriti Palazzo.
Гость
Гость проживал в мая 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 1 июня 2023 г.
The first big challenge is getting here. Google maps actually directed us to where to park correctly! Then we missed the sign and drove around Napflio... tempers got frayed. But we eventually found it, were met very warmly, and led to a very pretty room with a great view of the harbor. The a/c works great and a wonderful spa tub was just the ticket. A nice light breakfast is offered. Would recommend - just trust Google and go *down* from where it tells you, not up!
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Ответ от объекта размещения: Thank you for taking the time to write such a good review it was a pleasure to host you, kind regards Amfitriti Palazzo staff
Гость
Гость проживал в июня 2023 г.
Пара
5.0/5
Превосходно
Опубликовано 30 июля 2023 г.
We had a very nice time at this hotel. The staff were all very friendly and helpful. They were able to answer any questions that we had and provided very good recommendations for restaurants and things to do. There was also other chairs in the room so we did not have to sit on the bed anytime we were in the room. The hotel is close to the old town and has a fantastic view. That being said, the hotel is difficult to get to. You have to be in decent physical condition to manage all of the stairs and possible slippery cobblestones. If you have any mobility and/or balance concerns or a particular hatred of stairs, this might not be the hotel for you.
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Ответ от объекта размещения: Mrs. Elaine, Thank you for rewarding us with your review. It was a pleasure hosting such kind guests. We wish to see you again. Best regards, Amfitriti Palazzo Staff
Гость
Гость проживал в апр. 2023 г.
Пара
3.0/5
Опубликовано 1 мая 2023 г.
Hotel was fine, breakfast was good, adequate. The staff were super friendly and helpful, gave us suggestions for restaurants and t ride to be helpful whenever they could. Everyone was very kind and outgoing in this way. The bed was comfortable. The view from little balcony outstanding! Lovely town. The decor is “trendy” in their description, but I found some of it dark. The mirror was split into 2, the top half - where you were actually reflected a gray. Dark tiled bathroom, which was a lacking in space to put down toiletry cases etc for 2 persons, vey limited space to put towels and hard to reach from the sink, no hooks on doors etc. seemed like more could be done. Access is as others have also described, limited by foot from a higher parking area. Requires wheeling your back down and then carrying down stairs that are old stairs and a bit more wheeling on a flatter lane. Then reverse this to leave. No offers of help with the bags as I have encountered in other hilly towns. To access town, they have you proceed down 2 flights inside the hotel before walking down to Nafplio town streets, and reverse to come back. The walk in and out of town was not very difficult, however, I found we were planning more carefully about whether we would return to the hotel during the day, etc.
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Гость
Гость проживал в мар. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 23 апр. 2023 г.
Lovely hotel, super nice staff, good breakfast with freshly pressed orange juice (divine!), excellent bedding, clean, splendid view over the old town and the port, we were given good advice re. things to do, restaurants etc by the lady at the reception desk, quiet and peaceful... in short, we highly recommend this very well located hotel!
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Ответ от объекта размещения: Thank you for rewarding us with your review. It was a pleasure hosting you. Util next time. Amfitriti Palazzo Staff.
Гость
Гость проживал в мар. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 5 апр. 2023 г.
What an absolute diamond of a place!!! Small family run, exquisite decor and so so friendly. The breakfast was among the tastiest and freshest we’ve ever had in a hotel. It was a real pleasure to stay here, only had the one night but wished it was more, we will return.
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Ответ от объекта размещения: Thank you for taking the time to write such nice words. It was a pleasure hosting you. Until next time. Kind regards, Amfitriti Palazzo Staff
Гость
Гость проживал в дек. 2022 г.
Семья
4.0/5
Очень хорошо
Опубликовано 31 янв. 2023 г.
Visited years ago and loved it! Evenings on the patio under the lemon trees looking over the rooftops to the harbour were so beautiful. The breakfast was very good with the most delicious freshly squeezed orange juice I’ve ever tasted. Note that getting to the pension with luggage is not easy, with many stairs up the hillside but once there the view is worth the effort. The old city is kept beautifully clean and is very picturesque.
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Ответ от объекта размещения: Dear Guest, Thank you so much for your preference to stay with us again. Its a pleasure for us hosting you again and again. Until the next time.
Гость
Гость проживал в дек. 2022 г.
Семья
5.0/5
Превосходно
Опубликовано 31 янв. 2023 г.
We stayed at this little gem in June 2022. We have no complaints whatsoever -everything was perfect. Angelo, the receptionist helped us with our luggage and it was no easy task as there were some steps. Breakfast was fabulous, views are breathtaking, the rooms are spotless. We will be back for sure!
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Ответ от объекта размещения: we are happy you had a nice time here !!! hope to see you again
Гость
Гость проживал в дек. 2022 г.
Семья
2.0/5
Опубликовано 31 янв. 2023 г.
We stayed in three different hotels in Greece. This was the worst! The design is tacky and makes room very uncomfortable to move around.bThe hotel is difficult to access, and inside there is no elevator, so you have to carry your suitcases in spiral staircase.There was a smelly sofa in our room, regular keys to open the doors (not card). In the room, there wasn't even a kettle to make yourself a cup of coffee. Breakfast was so poor that on the second day we preferred to eat outside. The only 2 good things: kind service and proximity to the main Street. Hardly enough. Not recommended!
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Ответ от объекта размещения: We feel the need to inform the readers of your review that people with mobility problems find the access difficult because we are in the centre of an old city and high up so as you may imagine some hundreds years ago people did not use elevators .elevators are not allowed in the city center of an old town .As for the room , you had seen photos of it before you book , so if you did not like the design , you could choose sth else!! Also , What was the difficulty of using a key ? Also , our Breakfast includes a wide variety of products , for which we have a perfect evaluation , if you are used to eating steaks in the morning , then that's your problem!!! I hope never to see you again!!
Гость
Гость проживал в дек. 2022 г.
Семья
5.0/5
Превосходно
Опубликовано 31 янв. 2023 г.
Our stay here was great. The room was large, the location is just a few minutes’ walk from the busy areas of the old city, and breakfast was good. Our only complaint is that the wifi was terribly slow - we often preferred to use cellular data as it was faster.