Four Points Flex by Sheraton Nagoya Station

我不在意房間大小..但是真的很在意衞生間..馬桶還有尿痕跡..黃黃的..我要用水沖都沖不掉..一打開蓋子你就聞到味..洗手間是有味的！！

Cleanliness: The hotel has a policy of only cleaning rooms every three days unless you place a magnet outside the door requesting cleaning. While this might seem eco-friendly, it feels more like an excuse to cut corners. The magnet system also serves as an advertisement that the room is unoccupied, which raises safety concerns. This notice is not well-communicated to guests and is hidden from view and not explained when checking in. Location: The hotel is conveniently close to the train station, which is a plus. However, it is situated in an area surrounded by bars, and the front of the hotel often has drunk people lingering around. This detracts from the overall sense of safety and comfort, especially for families. Service: Our experience with service was disappointing. We booked two rooms for a family trip (with two kids) on **27 July and specifically requested non-smoking rooms at the time of booking. The hotel rejected our request almost a month later, on **24 August despite having ample time to accommodate it. Even after emailing directly and using the trip.com form to follow up, the hotel simply responded that non-smoking rooms were “currently” unavailable. This lack of effort to address requests and plan ahead reflects poor customer service. Amenities Very basic, need to pick everything from reception. Note the room has a very small window opening.

位置很好，就在名古屋車站附近，機場線坐到名古屋站，從櫻通線方向的地下通道u4出口出，走一兩百米就到了。 設施還算齊全，就是房間太小了，超過20寸的箱子就打不開了。酒店也不是默認每天打掃的，需要自己把打掃的牌子貼在門上。第二天就忘了，結果回來發現浴巾裝在袋子裏掛在門上，意思自己動手吧。

Excellenlt location which near Nagoya amd bus stn. However, the hotel area looks so different in daytime and night time. During night time the youngsters will stand all over the places which outside the shops and approach the people whike walking there.. I don't feel good. The hotel location is located inside the food area (not at the main road) simply could find food during night time. Unfortunately daytime all closed. 5 mins walk to Nagoya Station. The hotel is clean and neat with newly facilities. And the room got many USB provided. However, the room NO window view amd window itself had pasted sticker on at the room 703. SAD!

1500+人民幣一晚的雙人床，走道連個24寸行李箱都卡不過去，拖鞋比紙薄。前台很冷臉：沒有其他房間了，你們就勉強一下吧，我們是不可以提前退房退款的。10點登記等到12點半，後來攜程客服交涉，我們以“一間兩晚”改為“兩間一晚”，提前結束這次糟糕的入住體驗

Location is nearby Nagoya Station and easy accessible to all attractions, with restaurants & bars surrounding, highly recommended.