HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Good service

這次入住體驗太棒了！酒店位置便利，前台服務熱情專業，辦理入住高效。房間寬敞明亮，設計雅緻，床品舒適，特別是枕頭高度剛好，睡得很香。衞生間整潔乾淨，淋浴水壓充足。整體環境安靜，設施維護得很好，細節處可見用心。無論是硬件還是軟件服務都令人滿意，性價比很高。下次來一定還會選擇這裏，也會推薦給朋友！感謝前台小周和小吳的熱情服務！