Hotel des Prelats

The location is really great---next to the cathedral and in walking distance and close to pretty much everywhere in Nancy. We stayed 3 nights in a double room. It was pretty small and basic but was very clean and comfortable. The shower in the bathroom was great and there was space in/near sink to put our toiletry bags. We slept well and the room was quiet (we had a room on the side overlooking the courtyard). We didn't have breakfast at the hotel so I can't comment on that. The room rate was good--fairly inexpensive.

Stayed here 2 nights. Easy 12 minutes walk (slightly downhill) from railway station. Friendly reception, allowed me into room earlier than stated check in of 3:00 pm. Some noise from other rooms but not significant. Room was clean, bathroom larger than most in France, 4 poster bed was v comfortable. Easy walk to Stanislas Place for evening light show. Would happily stay again.

Great location in the nice town of Nancy and this historic building could have the potential to be a nice hotel. However there were some aspects that need serious improvement. Although the building is quite monomenyal, for some reason the doors to the coridors are shabby and the suspended ceilings are quite out of place. We were a family of 4 and had 2 rooms. In one room only one of the lights was working ( 3 were defect) the shower floor had clear black marks. The second room with 2 beds had only one pair of towels and although the bathroom seemed to be renovated, there was a bath but only a hand shower, not what people want in 2023. The hotel was also quite noisy. We could hear all noises from the surrprooms. The beds had boarding at the head and foot sides. With 1.85cm I did not really had a comfortable night. Breakfast was minimal ( no youghurt, no fruit). In the end we had the idea that we spent the night in a youth hostel in an o,d building on a good location. With good management and some changes in optics this could be a better hotel.

Great location near fabulous Stanislaw Square - we stayed overnight driving northern Italy to Calais; our room faced front and with the window open there was quite a lot of noise- not the hotel’s fault but something to bear in mind

I recommend never ever to book this hotel or to rely on written confirmations or oral guarantees given by them. Hotel des Prelats Nancy managed to ruin my parents last holiday together. My mistake is not rereconfirming (for the third time!) my arrival before undertaking a six hour drive to Nancy. Their mistake: they messed up our booking and never solved the problem. It is the latter that I hold against them, because of course everyone can make a mistake. It’s all about what you do to minimise the damage! This is what happened: My parents are both over 85 years old and due to a cerebral stroke, my mother is severely handicapped, both mentally and physically. She has vascular dementia, meaning that she has several major behavioural issues. Her short term memory is gone, she has no patience, temper fits and no understanding of her situation. My father is her caretaker and has no time of his own as she is incredibly demanding. My husband and I decided to take them on a trip to Nancy to give him some rest and to give them both a break from their locked at home lives, which they hadn’t been able to leave for years. Of course, this was quite some expedition which needed thourough preparation. I searched for a hotel with special accessibility for the impaired. It wasn’t easy as most hotels were booked, and it took me quite some time to find what I was looking for. When I stumbled upon Les Prelats, I called them TWICE to check, confirm and ask for a written (email) confirmation of my booking. Lucas and Ludivine were very friendly on the phone, and after the second phone call I received the email confirmation I had asked for. After a six hour drive (quite exhausting for an impaired 85+ year old and extremely stressful for those accompanying her!) it turned out that insipite our written confirmation, they had made a mistake and given our rooms away. Ludivine at the desk told us not to worry and that she’d find us another hotel. She made a few calls but none had a room for handicapped available. I was not surprised. It was Ascension Day, many hotels were fully booked. While I was waiting at the reception desk, about 8 (!!!) other couples and groups entered to check into the hotel. To my astonishment, she helped them first. I mentioned understanding that they had bookings of their own, like us, and that we all had confirmations so I didn’t understand why she didn’t give their rooms to us. I suggested that, it being first come, first serve, she should help us first. I also told her it would be a lot easier to relocate 2x2 guests (to two different hotels), instead of finding us another hotel (as we were a party of 4). Finally, most of us are raised with the notion of courtesy towards the elderly and the handicapped, which made me understand her prioritization even less. She answered these were her bosses orders. I asked to speak to her boss, which she refused. I insisted, but no assistance was to be expected from her. I spent 1,5-2 hours waiting at the d

Fairly basic room, no patio as advised but on the top floor. Agreed to have breakfast but then had to pay in cash as no internet so no credit card facilities, pointed in direction of nearest cash point machine to go get cash!

If you want NOT to sleep, go there The purpose of a hotel is to be able to sleep, and we certainly did not The metal bedcanopy looks good on the picture, but is screeched every turn one made The noise from corridor and from the room upstairs were dreadful and we were kept awake until 02:30 in the morning After that, around 06:30 some guys started to retch his guts out with windows wide open right above us When mentioning this to the receptionnist, we felt they couldn't care less, just pointing out to the cancellation policiy that didn't allow for us to shorten our stay, so we had to pay full amount - we left anyway Also the bed is too small, length wise as well as large, measuring only 160cm wide. I guess the beds also date from 17th century, when people were way smaller and finally, street noise was loud all night, with terraces of bars being loud, as well as street people

Beautifully decorated old fashion hotel with excellent service and an amazing breakfast. Would definitely return!

A bit old inside, but very historic looking - so thats cool Bed - super comfy! very impressive Room, a little small, not terrible Bathroom - big, no shower door? (weird) Location - amazing, right with the main church