Отзывы об отеле UrCove by Hyatt Nanjing Zhongshan Mountain National Park
UrCove by Hyatt Nanjing Zhongshan Mountain National Park
No.55, Weigang, Zhongshan Gate Street, Xuanwu District, Nanjing, Xuanwu District, Nanjing, Jiangsu, ChinaПолная информацию об отеле
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1 ночь
Честные отзывы об отеле UrCove by Hyatt Nanjing Zhongshan Mountain National Park от реальных посетителей
9.7/10
Превосходно
Отзывов: 392
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение9.7
Удобства9.7
Сервис9.7
Чистота9.7
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Все отзывы(392)
Положительные отзывы(390)
Отзывы с фото/видео(190)
Элегантный интерьер(137)
Близко к живописной местности(43)
Замечательный завтрак(40)
Приветливый ресепшн(38)
Замечательный дизайн(26)
Хороший интерьер(22)
Вид на сад(19)
Вкусный кофе(12)
Отрицательные отзывы(2)
Гость
Улучшенный номер с видом на сад (кровать «queen-size»)
Дата заезда мар. 2025 г.
В одиночку
Отзывов: 13
10.0/10
Превосходно
Дата отзыва 30 апр. 2025 г.
The new hotel is located in the scenic area of Zhongshan yet remains not too far from everything - a huge contrast to the hustle and bustle downtown. Got assigned a room facing the front courtyard and it could be noisy at times when guests and locals walk past while chatting loudly. The musical fountain could also be annoying if you're not into that kind of thing.
Everything in the room worked as they should be except the master lighting control, which was a bit funny - could be a wiring problem.
Staff was very welcoming and polite.
Security was a bit slack as they'd give you a new key card without having first check your ID.
Перевод
Гость
Улучшенный номер с видом на сад (кровать «queen-size»)
Дата заезда февр. 2025 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 1 апр. 2025 г.
The service was so good, specifically FuFu was so nice and warm. Perfect location, we are so happy with breakfast. We will definitely come back.
Перевод
Ответ от объекта размещения: Dear guest,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an outstanding experience with us.We're especially delighted that FuFu's warm and friendly service made a positive impression on you. She will be overjoyed to know that her efforts were recognized and appreciated. Providing top-notch service is at the heart of what we do, and it's great to see that it contributed to your overall satisfaction.It's also fantastic to hear that our location met your expectations and that you thoroughly enjoyed our breakfast offerings. We take pride in carefully curating a delicious and satisfying breakfast selection, and we're glad it added to the enjoyment of your stay.Your decision to return means the world to us, and we can't wait to welcome you back with open arms. Whether it's for another relaxing getaway or a business trip, we'll do our best to ensure your next stay is just as perfect as the last.Once again, thank you for your kind words and support. If there's anything we can do to make your future visits even more memorable, please don't hesitate to let us know.Warm regard~ JOJO LIU
Анонимный пользователь
Garden-view Executive Double Bed Room (Full Smart Home + TV Projection + Smart Bathroom Facilities + Dyson Hair Dryer + Peet's Capsule Coffee + MiniBar)
Дата заезда дек. 2024 г.
Поездка с друзьями
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 6 янв. 2025 г.
The check-in experience is very good, the waiter service is very warm, and the front desk service is very good.
Перевод
Ответ от объекта размещения: Thank you for your support and encouragement, we will strive to do better, and hope that the next time we meet you, we can bring you more and better memories and experiences. Don't forget that there is an UrCove waiting for you to come home, please come home often!! ~General Manager: Bob Shi
Гость
Солнечный номер Татами
Дата заезда дек. 2024 г.
В одиночку
Отзывов: 10
10.0/10
Превосходно
Дата отзыва 6 янв. 2025 г.
This is a brand new hotel situated just outside the Zhongshan Mountain scenic site. It’s within a quiet neighbourhood and has natural surroundings away from the Main Street. The hotel interior is nicely renovated and the rooms are quite spacious. The hotel staff are all really accommodating and attentive. There are cafes, restaurants and supermarkets within walking distance and the closest subway station is also a short walk away, making commute into the main CBD areas very convenient as well. It’s a nice and pleasant stay and would recommend this hotel to travellers visiting Nanjing!
Перевод
Ответ от объекта размещения: Dear guests, thank you for choosing to stay at UrCove Nanjing Zhongshan Scenic Area, a Hyatt hotel. With the service of a friend, we bring guests a comfortable and enjoyable travel experience. With attentive service, stylish facilities and a relaxed atmosphere, we hope that UrCove will become a warm haven for you during your journey. We look forward to seeing you again. ~General Manager: Bob Shi
Анонимный пользователь
Семейный номер для отпуска для родителей и детей, с видом на внутренний двор
Дата заезда янв. 2025 г.
Семья
Отзывов: 29
8.0/10
Очень хорошо
Дата отзыва 15 февр. 2025 г.
Above average, could be better. I have expectations for Hyatt service.
Перевод
Ответ от объекта размещения: Dear guest, thank you for choosing our hotel and taking the time to share your feedback. We are pleased to hear that you believe our service is above average, but we also understand that there is room for improvement. You have certain expectations for the Hyatt brand. We always strive to meet and exceed the expectations of our customers, and constantly strive to improve all aspects of our services. We will take your opinions seriously and share them with our team to ensure that we can make necessary adjustments and improvements. We sincerely hope that you can give us another chance in the future to showcase a better experience to you. Thank you again for your valuable feedback. general manager: Bob Shi
Mike341234123
Номер Делюкс с видом на сад (кровать «queen-size»)
Дата заезда мар. 2025 г.
Семья
Отзывов: 6
10.0/10
Превосходно
Дата отзыва 5 мая 2025 г.
Great breakfast and convenient location.
Перевод
Ответ от объекта размещения: It is within walking distance to the Plane Tree Avenue, Ming Xiaoling Mausoleum and Meiling Palace, and is adjacent to the Dr. Sun Yat-sen's Mausoleum and the Music Stand.Dear Guest.Dear guest,Thank you so much for taking the time to share your positive feedback with us. We're absolutely thrilled to hear that you enjoyed our breakfast and found our location to be convenient.We take great pride in offering a diverse and delicious breakfast spread, ensuring that our guests start their day on a delightful note. And we're delighted that you recognized the convenience of our hotel's location, which we know is an important factor for many travelers.Your satisfaction is our top priority, and we're committed to maintaining the high standards you've experienced during your stay. Whether you were here for business or leisure, we hope that every aspect of your visit met or exceeded your expectations.If you ever find yourself in the area again, we would be honored to welcome you back. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.General Manager: JOJO LIU
Гость
Солнечный номер Татами
Дата заезда мар. 2025 г.
Пара
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 25 апр. 2025 г.
New and cool location
Перевод
Ответ от объекта размещения: 『It is within walking distance to the Plane Tree Avenue, Ming Xiaoling Mausoleum and Meiling Palace, and adjacent to the Sun Yat-sen Mausoleum and the Music Stand.』Thank you so much for your kind words about our location! We're thrilled that you found it to be new and cool. It's always our goal to provide a unique and enjoyable experience, and it's great to know that the location contributed to that for you. We hope you had a wonderful stay overall, and we look forward to welcoming you back again soon! ~General Manager: JOJO LIU
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』感謝您的細心點評哦! 服務好是因為有像您這樣的客人隨時關注着我們, 逸扉致力為您提供親切周到的入住體驗。我們信奉鄰里服務, 所以您在入住間的一切,我們都尤為的關心。關懷,體貼,照顧,温暖,是每位逸扉酒店人送給您最真誠的禮物,你的滿意是我們的起點,能給您創造驚喜和感動才是我們的目標~ 總經理:JOJO LIU
Анонимный пользователь
Представительский номер для отпуска с видом на внутренний двор (кровать «queen-size»)
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』感謝您的細心點評哦! 服務好是因為有像您這樣的客人隨時關注着我們, 逸扉致力為您提供親切周到的入住體驗。我們信奉鄰里服務, 所以您在入住間的一切,我們都尤為的關心。關懷,體貼,照顧,温暖,是每位逸扉酒店人送給您最真誠的禮物,你的滿意是我們的起點,能給您創造驚喜和感動才是我們的目標~ 總經理:JOJO LIU
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』尊敬的客人,非常感謝您對我們酒店的高度評價!能讓您感受到酒店環境的優雅、房間的乾淨舒適以及高級感,是我們一直努力的方向,很開心能得到您的認可。特別開心管家 Zoe 的貼心服務給您留下了深刻的印象,讓您在入住到離店的整個過程都能感受到家一般的温暖,這也是她應該做的。我們會繼續保持並不斷提升服務品質,期待您的再次光臨,希望下次能為您帶來更多的驚喜與美好體驗!祝您生活愉快!~總經理:JOJO LIU
Гость
Семейный номер для отпуска для родителей и детей, с видом на сад
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』“與君初相識,猶如故人歸”。逸扉酒店推崇的鄰里服務,如鄰里一般坦誠相待,互幫互助,無論是對待夥伴還是好友,都是一樣的熱情樸實!用心服務每一位顧客,我們會不斷努力,不斷提升我們的服務,努力把我們的服務做到最好。期待您下次過來入住體驗~~ 總經理:JOJO LIU
Гость
Семейный номер для отпуска для родителей и детей, с видом на внутренний двор
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』非常感謝您的好評呀!能為您和家人帶來超級完美的入住體驗,我們倍感榮幸。庭院親子房帶小院子的獨特設計,就是希望能給客人營造出私密又愜意的空間呢。而且咱們酒店的位置確實很優越,周邊景點眾多,方便您出行遊玩。很高興您喜歡酒店豐盛的早餐,在室外大樹下享受美食,感受着南京五月舒適的天氣,這樣的體驗一定很棒!期待您下次再來入住,我們會繼續努力,為您提供更優質的服務。~ 總經理:JOJO LIU
Pangyuniyujie
Улучшенный номер с видом на сад (кровать «queen-size»)
Ответ от объекта размещения: 『步行可至梧桐大道、明孝陵、美齡宮,毗鄰中山陵、音樂台』非常感謝您對南京中山陵逸扉酒店給予的超高評價和強烈推薦!得知這次入住超預期,讓您有了難忘的體驗,我們無比開心。酒店能依託獨特的地理位置,將歷史與現代完美結合,為您營造出清幽且充滿韻味的環境,我們很是欣慰。房間的寬敞舒適、設施的新穎智能,以及服務人員的熱情周到和豐盛的早餐能得到您的認可,是對我們最大的鼓勵。酒店便利的位置能讓您輕鬆步行遊覽景區,享受靜謐高雅的氛圍,希望這些都為您的旅程增添了美好回憶。期待下次您再來南京時,這裏依然能成為您的首選,我們會繼續努力,為您提供更優質的服務!~ 總經理:JOJO LIU