Hampton by Hilton Nantong Jianghai Avenue

Бренд Hampton by Hilton. Общий процесс обслуживания очень стандартизирован. Сервис: Отношение к обслуживанию на стойке регистрации очень хорошее, особенно официант на стойке регистрации. У него очень хорошее отношение и он очень профессионален. Он действительно чувствует, что заботится о наших интересах. Поставьте ему палец вверх! Удобства: В целом удобства довольно новые, напор воды в душе тоже очень хороший. Окружающая среда: Территория отеля очень чистая, зарезервирован семейный номер. В целом это было приятное пребывание. Я и моя семья очень довольны. Гигиена: Помещение в целом чистое и опрятное, без запаха. Комната по-прежнему для некурящих. Хоть я и немного гермафоб, никаких проблем не обнаружил. Разнообразие завтраков довольно богатое, очень доволен! ! !

We asked for a bell boy to Carry our luggage to the hotel room but nobody came And during the check list also we had to take outer luggage from the room till the lobby and then to take taxi Not expecting this service from a respirated name in the hotel industry

This is fist time trip to Nantong, I choose this hotel cause many good review. And it is correct review. - Reception man is very welcome - Hotel is very clean - Bedroom is looks new, and the sofa is actually single bed under it - Bedroom is very quite, you will have good sleep at night - There give welcome fruit in the room (thank you) - Food in restaurant have many variation and taste delicious - Laundry room have 3 set of washing+drying machine, they already prepare laundry soap, also have steam iron - Gym room is very nice have several equipment - near the hotel many local restaurant and supermarket - overall service is much more than the hotel price I Recommend this hotel for business trip, next time I will stay again if visit Nantong.

Thanks to Yan Yan for her help during my stay. She also assisted me to recover my laptop which I forgot during my checkout. Superb service !

We are grateful that we were checked in immediately after our arrival at noon and we were told our room was upgraded due the room type we booked was not cleaned yet. After leaving our luggages in our rooms, we went out for lunch and exploring the city. I only realised that the floor was dirty about 10pm after we returned when I see stains at the toilet tiled area. On rubbing on it, the tissues were black! I then use the small towel to clean the area (I left a small area unclean as proof) which turns black too! I On complaining to the reception the next morning after breakfast. A staff at the reception, Silence accompanied me to the room and apologised profusely on seeing the towel. She immediately offered a change of room but I am lazy to repack for the change and requested that she get housekeeping to clean up the room properly and treat the cigarettes smell. When we returned later that day, the room was spotlessly cleaned with no lingering cigarettes smell 👍. She also offered a discount for our stay. Sunny (I hope I got her name right) was very helpful in recommending attractions to visit and places to eat. Overall, services from all staffs we encountered were great. Just too bad they hired lousy housekeeping staffs and the head of their housekeeping department.