Pontenuovo Bed

Average stay.

No elevator which wasnt great but it was walkable everywhere. It felt cozy. Breakfast was at a cafe nearby. It was a little weird there was no reception but directions was texted over whatsapp and was clear. Good stay, and AC worked. I just didnt care for Naples as much. Did not feel totally safe. The gates for the hotel made me feel better but walking home wasnt amazing at night.

The property was in a great location within walking distance of many places my partner and I enjoyed touring. However, they tell you to contact the property prior to check in and Daniela didn’t respond until we had already arrived at the Naples airport. We were worried the place may be a scam. The first night we didn’t have any warm or hot water for showers and figured maybe we were taking one late and there was no warm water left. I messaged Daniela and received no response. The next day, no warm water. It was extremely disappointing and made the stay less comfortable. There were no check out instructions and we were uncertain if Daniela would respond but she did and we were able to check out properly and she was nice to let us leave our luggage at the b&b for two hours after check out. Overall, Daniela was a sweet host however communication was lacking. I really wish she would have addressed there being no warm/hot water. Regardless, this b&b was in a good location and has potential to be much better if communication issues are resolved.