Vert Lagoon Netanya by Afi Hotels

到以色列出差都是入住這家酒店，地理位置好，酒店的環境也很好，依山傍水，內部設施挺齊全的，也比較新，視野空曠值得推薦。

This was obviously a big impressive hotel at some point but it is well past that now. The elevators, carpets, doors, showers, and towels are all old and banged up and falling apart. The Cleo tel is not taking it easy on the facilities - you can see the abuse all’s round you. Thread bare towels, crumbling doors and fixtures, dirty common areas - are all around. The stuff is lovely, the breakfast buffet (I did not have it but walked by it three morning in a row) and the location are all great to give credit where credit is due. On the morning I checked out two cockroaches made an appearance in my washroom and one more visited the bedroom as if to make sure I never come back. Time for a full renovation.

Staff could be better in service and in speaking to guests we requested tissues and after calling 3 times and waiting 1 full day we finally received them. Staff did not know answers to general questions nor did they take the time to ask others. When asked to speak to a mgr when our telephone was not fixed after complaint I was told he is busy and couldn’t talk to me. In the Dinning room for breakfast Most of the items were emptied and speaking to a mgr , he agreed with me only after he checked it out. Why wasn’t he on top of it by himself, The hotel needs someone to work on making it a maybe 4 star hotel.

The stay was very pleasant. The buffet breakfast which is included, was very elaborate and far exceeded our expectations. The outdoor pool is absolutely magnificent. It is a very very large pool (perhaps larger than Olympic size pool) and it is an infinity pool overlooking the sea!!! Absolutely stunning!!!

Breakfast buffet was not very good and limited staff so trays piled up on tables. The beach is not across the street It is about a 15 minute walk

The food and staff are excellent but the hotel bedrooms are very tired and need an overhaul. I have stayed quite a few times in the past and no work had been done on the bedrooms at all. I upgraded to a premium room but it was bad. See pictures. I would put the bedrooms as a 2 star unfortunately. The pictures say it all. A real pity as the staff are great and the food is unbelievable. For example there were 2 x usb sockets in the bedroom. None worked. I asked for maintenance to look at them, two maintenance workers came, could not speak a word of English but managed to say "no work" I find this very odd as ALL hotels nowadays have USB sockets. The wooden sideboard in the bedroom was terribly chipped in lots of places. The door below the coffee machine was dirty with dripped coffee from previous guest! The bathroom walls, just extremely dirty and very tired. See pictures of toilet brush, the toilet flusher. Disgusting. Simply not for a 5 star hotel. Sadly a 2 star for the bedrooms. I can only upload 8 pictures, I have a lot more

Great hotel, very family oriented, nice kid-friendly pool, wonderful view to the sea, 1 minute walk to the beach... For a 1 or 2 night getaway and you want to avoid Tel Aviv - this is the place.

We celebrated our son's wedding at 'Jonah', the beautiful venue in the hotel, and booked several rooms for 2 nights for the family and close friends. It was the best decision ever! we had a great time, the service was amazing in all depar**ents, and everything made possible starting with Fabrice Izzak & Iliya from the Check-in, who made us feel like we are the only guests in the hotel, and even canceled one room with no charge when we realized we book one too many. Everyone works with a smile and a very high standard of service. the rooms are great, with a beautiful sea view for beautiful sunsets, and the breakfast buffet is very rich and very good. We had dinner at Bar Italia, just downstairs (not part of the hotel, but in the same building ) and it was amazing, there are 2 more excellent restaurants right there. The wedding was phenomenal and we had a great experience. Thank you!!

Property was clean and safe liked having the coffee maker and liked having a safe in the room.