Logis Hôtel-Restaurant les Airelles

O NOT STAY HERE Avenue Verte Cyclist's. The place to store your bike is terrible. A Rickety old wooden shed with no lock on the door and in an unsecure garden at the front of the hotel. Apparently someone broke the lock, presumably to steal bicycles?! Inside the shed is a flimsy bike rack NOT fixed to the floor and there are no available locks. Whilst the food in the restaurant was good. I was given the worst table despite booking weeks in advance. . When I asked to move I was told it was not possible. One of the two tables I asked to move to was not ever occupied! My room had no shower. The bath was so small I could not sit in it with straight legs and the bath did not drain at all. The “air-con” is just a portable fan and useless.. The unfriendly staff appeared to treat the non resident with more respect. Presumably because the bedrooms and bathrooms are so run down, they think you must be as well to stay here! Stay somewhere else and book a table here for dinner

We always head here for our last day in France and enjoy the delights of the Normandy town and lovely hotel. The dinner was superb as always and a lovely way to finish up our two week holiday. There is lots of parking in the centre or behind the hotel and we have never had any problems. Would certainly recommend.

As others have said the manager does not have good customer service skills, no offer of help with luggage, not allowed to have a drink outside etc. one could almost feel we were an inconvenience and he’d rather be looking at his computer screen. The rooms are clean but dated, the bathrooms in particular need attention and the breakfast was OK. However these shortcomings can be overlooked because of the excellent restaurant - a very high standard with some interesting combinations, I had the Cassulet ris de veau which was outstanding, and the rest of the party were equally enthusiastic about their choices. Thankfully the waiting staff haven’t picked up the managers poor standards and provided a very friendly and efficient service.

We have been visiting for over 15 years now when we travel in France and are heading home and as ever this year we had a great stop over. It’s always been a comfortable environment to enjoy our last night with the guarantee of an excellent meal in the restaurant, especially the cheese board ! Whilst under previous command, the hotel was like stepping back into a traditional Logis environment and proper silver service in the restaurant, which made it a little less relaxing than it is today. As such it’s lovely to see what the new manager, Anthony, has done to modernise the hotel, the rooms as well as it’s image and service in the restaurant. The restaurant seems always popular with the locals and visitors which is testament to the quality dining experience, with a variety of set menus ranging from €21 to €40 as well as an A La Carte option. The extensive wine list provides a great array of choice from all the main French wine regions. Well done and looking forward to returning next year!

If you like a warm and friendly welcome from M. le Patron; a helping hand up the stairs with your luggage; and a willingness to provide information about places of local interest, this is perhaps not the hostelry for you. It's a pity because it is centrally located in a pleasant, hospitable Norman town; the garden has recently been attractively and imaginatively planted; and the food is outstanding. Only the core requirements (see above) were missing from our stay there.

Lovely location and great food spoiled by the patron who maybe should consider a change of career. This was a return visit but a change of management means that a further visit is unlikely. What a shame 😢