Alpeiner - Nature Resort Tirol

This lovely 4-star hotel is located near Neustift village centre and about 200 metres from Elferbahn, a lift which takes you up to the Elfer mountain. Hotel is reachable in 40 minutes by bus #590 from Innsbruck railway station. It’s not a typical picturesque family run inn, but enormous building with 60 guest rooms, and therefore it lacks a bit of personal service. However, the service was excellent throughout our 9-day-stay. At check in we were handed the Stubai Super Cards which gave us free use of buses and one daily ascent/descent of each of the four lifts in the valley. Our 45m2 junior suite #115 was located on the first floor with big wall size windows facing south-west. You may choose bedding to your liking: double bed with one or two mattresses as hard or soft you prefer as well as pillows and duvets. Bathroom was huge with double sink, wall size mirror, toilet room, separate bath and walk-in shower. Bathrobes, slippers and toiletries were good quality. Wardrobe was 4 closets together and had more than enough shelves and hangers. Only con was tiny safety box inside it which had no room for iPads. The other con was terrace which was gravel without any flowers and had no privacy, and no sun shade making it rather unusable. I would have preferred a normal balcony as on the upper floors. Daily cleaning was always a top notch. There was no air conditioning, but summer nights in the Alps are luckily still quite chilly so opening the terrace door did the job. All guests were allocated own table in the ground floor restaurant for their entire stay. Breakfast was served from 7 to 10 and had everything one could think of plus more. It was superb! There was also a light complementary buffet lunch available at 1 pm including two different soups, salads and breads, a nice surprise and saved us from trying to find a lunch joint in tiny village. 6-course dinner at 7 pm included salad bar, choice of two starters, soup, choice of three main courses (meat, fish or vegetable), choice of two desserts and great selection of cheese if you had any room left. In addition to that, there was a built-your-own-hamburger corner where was also pasta and sauce available – especially popular for younger guests, but adults could enjoy it too. And kitchen was more than willing to prepare something else if and when asked. Wine/beverage menu was good, but be aware that tap water is charged 1,80€ per carafe, ridiculous when crystal clear water is pouring from glacier. The other notable thing is that one should go to dinner at 7 as it was pretty much over by 9. Spa area downstairs was roomy and comfy. Saunas were heated up at 2 pm, and Finnish sauna had proper stove providing adequate +85 Celsius temperature. Both indoor and outdoor swimming pool areas were nice, but outdoor pond’s water was ice cold. Bag of laundry was washed and folded for next day at 25€, however, some clothes were really wrinkled when returned. Internet connection was fast and reliable throughout our s

Very comfortable hotel. Friendly and helpful staff. Lovely views. Lots of wonderful walks in the area. Food was very tasty and well prepared. Indoor and outdoor pool was lovely. Enjoyed the natural style of pool. Public transport is excellent in the area.

I loved my stay at Alpeiner. The staff is so friendly, localisation perfect, food soo good. W loved outside jacuzzi with Alps view. Spa area quiet and relaxing. I can recommend Alpeiner hotel 100%, it exceeded my expectations.

we had a great time at Alpeiner! Great rooms, tasty diverse food, fabulous pool and spa area, nice outdoor playground, beautiful surroundings (river, forest, paragliding etc). Our kids had a wonderful time as well.

Excellent food, do not know why but we love Austrian wines and there were plenty of them to choose from. MEGA staff always ready to help, room cleaned every day, outside jacuzzi - top notch ;-) (indoor swimming pool also). Tips: 1. in winter tobogganing is a must (ski lift Elfer 11, 8km long route, 15-20min of pure joy and wind in a smiling face :D) 2. there is also an opportunity to buy nice handmade things (wood) - work was exhibited on Wednesday (if I'm not mistaken).

If you want to have everything taken care of, enjoy amazing food and ingredients, and overall feel you have been hosted by a family, look no further. I went with a friend and we rented single rooms, they are super well designed to have privacy while all the comfort of a nice hotel.