EverSpring Inn & Suites

There was a dirty towel hanging in the bathroom. Hair in the tub. Leftover food in the refrigerator

Pretty average in most ways. Breakfast was your usual continental fare. Just wish I could have had oatmeal. They had the packets but no hot water. Had to settle for eggs and toast. Very disappointed there was no elevator for 2-75 yr olds with luggage. While the girl at the desk offered to help, I could tell she was busy so I declined. And we lugged it all downstairs ourselves again at checkout. No one seemed to have any information about the Tulip Festival in Pella which I found shocking. It's the biggest event of the year in the area and no one seemed to have much knowledge of it. I was expecting brochures and directions but was left to wing it on our own.

Underwhelming Stay Overall, this location is fine. There is no elevator on the property, which is odd for new construction. It's only two floors, so half of the rooms are wheelchair accessible. At check-in I was told to call down to the front if there weren't towels in the room. ("They should be there, but I'm telling everyone to call down if they aren't.") Interestingly, we noticed half way through our stay that there is no phone in the room, at least not prevalent. My son found a phone in the nightstand drawer. The second morning (Sunday) we came down at peak breakfast time. It was crowded and there was no hot food available, nor was there any yoghurt or muffins. It seemed everything had been picked clean. No one was in the kitchen area restocking, but I get it, they get busy. We went back to our room and came down 45 minutes later and just missed the end of breakfast. It was our fault for waiting too long to return. However, we did hear comments from staff who were talking amongst themselves about guests coming down after breakfast time and having no business being upset that there was no food; they should have come down sooner. First, conversations like this should never occur in earshot of guests and secondly, some of us only came down late because it was empty during peak times. Overall, an underwhelming stay. We'd likely try a different location next time we're in the area.

Took multiple hours to be able to get into room because they didn’t have them clean, staff did nothing to make up for the inconvenience. It cost way to much for what the room was and for the inconvenience of not being able to check in when we were supposed to be able to.

Awesome place We use this place everytime we visit, this is the only place we will stay at

Not too pleased The service at breakfast stank. The shampoo and soap dispenser were moldy and the paint was peeling from the ceiling in the shower