Whomever decorated the place should be fired. The satisfaction survey asked how I slept. Well, put it this way – I’ve slept on Ikea college dorm futons that were more comfortable and the pillows may have been borrowed from the local Salvation Army. Plus, we asked for a “quiet room”(which the front desk acknowledged at check-in), so they selected the one which was located next to one of the building’s two elevators, with one of the building’s three soda vending machines located directly outside our door. AND, to make it even better, there was this incessantly loud banging sound that resembled something similar to an old building’s boiler trying to start in the winter. And the banging was constant – 24/7. So, no… we didn’t sleep. There was no workspace in the room. At all. Next to the very uncomfortable bed was a light that wouldn't stay upright no matter what we did. At the very foot of the bed was a non-smart TV that stuck out of this god-awful ugly credenza that had so much dirt and dust on it we didn't even want to touch it. So that meant that the ONLY way to watch TV was you had the be lying in bed. That was your only option. But remember – the pillows ******, so that was not exactly comfortable whatsoever. We asked for additional pillows to try and solve that dilemma and the staff made it seem like we were asking them to donate a kidney. There was a very small metal breakfast table, which was nice. And to complete the room, there was a chest of drawers that I assume they are calling "reclaimed", which is a fancy word for exactly what this looked like: They trolled the streets of New York and found it next to a dumpster. There was so much dirt (not dust...dirt) under the edges of the platform bed (…and around the edges of the room and under the curtains!), I cringed. The window ledge had clearly not been wiped down in weeks. And the curtains... oh god, the curtains. I don't even want to guess when the last time those were cleaned. There is a very obvious reason most hotels do not have heavy floor-to-ceiling curtains. It’s because they are absolute magnets for dust, dead skin cells, dandruff, and god knows what else. The sunlight streaming through the large windows was lovely, but it was just horrific to then draw the curtains and see exactly how incredibly dirty the curtains were. It made the entire room feel that much filthier. Here’s what The Paper Factory considers to be a “Kitchenette”. An entire wall of EMPTY cabinets. A sink. A Keurig coffee machine. A mini fridge. A mini-microwave small enough it could have fit in my backpack. Two plastic plates. Two plastic bowls. And two sets of silverware. Period. No coffee mugs. No glasses. No wine glasses. No paper towel holder. No stove top. No toaster (or toaster oven). No blender. No waffle maker. No air fryer. No slow cooker. No can opener. Not even a damn corkscrew! And they allow people to stay in this hotel for up to 29 nights? We actually ended up just ordering essentials off of Amazon beca
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