Booked the hotel (for 60 people) in December as we were going to stay there for a week in February, paid our deposit, but then we got a message in January that the hotel closed down, so we had to find another hotel to stay at. We found another hotel, but now we are struggling to get our money back from this hotel. They won't repay our deposit money and it is quite a lot of money as we booked for 60 people! The only way possible for them to pay back is by check, but we cannot receive checks in our home country (Norway). I have tried asking several times if they can repay our money in other ways than a check, but they are little of help.... Don't stay at this hotel; they are not customer service friendly!
Перевести