NYC Empire Apartments

Disgusting, this place never responds to the lack of cleanliness in the beds where bugs bite you. asqueroso este sitio jamás dan respuesta a la poca limpieza en las camas donde bichos te generan picaduras

The location of this property is truly impressive, and the money you pay for it is quite reasonable. If this is what you are looking for, this is a great deal. But you should not consider this option if you are looking for a comfortable space, 24/7 front desk, and other things you might expect from a hotel. In general, I had the impression this used to be an apartment building currently in the process of becoming a hotel or aparthotel, because around the hallways you could see guests like us (two families with 6 people in total sharing a "large" room with a kitchenette), and elderly residents. In any case, I´d recommend the place if you are looking for a great location, and you are not too keen about comfort/cleanliness.

The location could not have been better, and our room was clean and very well appointed. The area around the building itself was a little sketchy, but we didn’t ever encounter any issues. We would gladly book this place again!

Need to know that the cash deposit is only refunded directly to you if you check out during normal hours of operation (9am-5pm). We had to check out early, so HAD to have pay pal or something called zello. Staff insisted every us bank customer has zello contract but we are from a university town in Midwest that did not have a contract with them. We don't do PayPal either. Not necessarily ours or the apartments fault but would have liked to know. If they inspect the apartment as ok, we will get the money back but had to send to our friends PayPal account. Overall though, for a family of 5 this was a great place to be in Manhattan and nice to have kitchen etc. BTW, our view on tenth floor was directly of the empire state building.

Close to everything. Easy check in and check out.

The website says “parking available” and under “more details” it lists “valet parking at $44.77”. Upon arrival, I was told that parking was about a block away and the cost was $88/nt!! The bed had either a bedbugs or ticks. My husband has several bites on his arms and head. I found a dead bug that looks like a tick (I took a picture of it). I wasn’t informed that they required the deposit in the form of cash. And, I wasn’t informed until the night before checkout that I would be responsible for cleaning the room. I left it more clean that it was when I arrived (we found hair in the shower, dirty silverware in the drawer and dirt, etc. on the floor). On a positive note, the front desk clerk was friendly and helpful.

As a US Veteran I have been to many places and I have never been anywhere as uncomfortable and misleading as this. They show you a comfortable apartment in the photos and when you come across reality you can't even walk because of how uncomfortable it is. The smallest bathroom could not be. The fridge had a bad smell, I informed them and when I got back they told me that they sent a staff to check and that there was no bad smell. For what I paid for the apartment I think it was a scam. In my life I return to that place. 😡😡😡

Good combination of price and accommodations in the heart of Manhattan. Close to shopping, food and various venders. Good communication from the owner, and low cost for late check out request. Easily worth the money spent.

Our stay was wonderful. It really felt like we were living in NYC while staying in the apartment!