Garden Court Blackrock New Castle

Excellent service with very friendly and helpful staff. Would only suggest to have a Vending machine at Reception area for after hours.

We planned a reunion of a group of friends who matriculated at Dundee high in 1977. Blackrock tsogosun was an excellent venue giving us the full range of services needed to cater for ppl all over South Africa and internationally for this event from accomodation for the weekend, to our breakfasts and our gala night of events at the Imbizo conference venue. The head of banqueting Andre and his team were over the top fantastic people. Going beyond their duty to cater for our halaal options and veg curries and even roti Set up of venue was so excellent. They worked with us towards such a memorable event. For the pricing their value for money exceeded all our expectations. Our friends sat till late night at the pool area, in the foyer and in the conference room they catered to our every whim and fancy. excellent well maintained property, pristine and manicured lawns...a delight to just sit and enjoy the views Hotel rooms were very well maintained and all amenities needed were there. Again value for money compared to even b and b who charge much much more in the Newcastle area Breakfast was so varied and plentiful we couldn't do justice to all that was placed on the buffet. What a great team at Blackrock from the reception staff to the housekeepers ...I can say as a top reviewer that Blackrock is s star in the tsogo flagship.

This the 3rd time I been to Blackrock Hotel. They have cut down to just one complimentary water bottle to the duration of your stay and no milk just powdered creamers. A real budget strapped hotel for the price you for pay a day/night. Breakfast: the plates are hot but not the food especially the sausages and the toaster does not work correctly. I can live with it BUT not the underlying racism towards South African Indians. When I quickly greeted one of the room Attendants to enquire to the direction of the whereabouts of the poorly labeled eating/ Dining hall. The room attendant became very assertive when in the presence of other black patrons that walked by making sure her voice was loud enough for them to hear in the distance demanding I greet her the way she wanted like she owned the hotel. Wow, it doesn't take much to know when a person is being a black supremacist /Racist towards you in Tone and facial expression. Hotel hospitality!. Not Tsogo Sun Blackrock Hotel, that's for sure. I pay. I greet. I am nice to all at the hotel but to see people behave In this manner towards hotel guests because I am of Indian descent. Truly disgusting.