The Vermont Aparthotel

房間舒適適合家庭入住

A mixed review of the Vermont Aparthotel. I actually thought I was booked into the Vermont Hotel where I've stayed many times, but I must have confused the two places when booking. This was my first stay at the apartments. My room was large and well decorated room. However it faced onto the Quayside so there was plenty of noise from the street as you'd expect for a Friday. The major issue for me was that there was no hot water. Whilst ice cold showers are supposedly good for you, it'd be nice to have the choice when preparing to go out and in the morning. I reported the issue to reception but nothing could be done about it after I'd checked out. Also the towel rail in the bathroom fell off! My sleep was comfortable and being an appointment there's a kitchen should you need one. The staircase carpets also need replacing or thoroughly cleaning. Also need hot water that isn't reliant on the kettle! I'm definitely sticking to the hotel.

Check in staff were very helpful and the location is great, right in the heart of the city. The hotel is small and the rooms are spacious, however the rooms could do with an aesthetic overhall as the ceiling had the paint chipped all above the bed (presumably from blue tack used previously) and there was marks and dust pretty much around the whole room. Bed was comfortable, however the windows are thin and you can hear every noise within the busy streets of the quayside. The stay was ruined by the fact that the couple who checked in after us received a key to the same room that we were in, therefore letting them walk straight into our room! This made us feel uneasy for the rest of the stay, having to manually lock it every time we entered the room. The kicker is the £100 authorisation payment which we were made aware of, but still haven’t received back after 2 weeks and when contacted, the person offered little to no help or advice. I wouldn’t return.

Very friendly service. Check-in starts at 15:00, but we could leave our bags at reception and they were brought to the room as soon as it was ready. Everything was clean and comfortable. The shower was a bit tricky to get the water just right. The kitchen is very sparsely equipped, so don't plan on making any big meals. You can't open the windows, which is just as well in Newcastle "car city" upon Tyne, but there was airconditioning. Operating it was trial-and-error, but fresh air arrived.

We Stayed at the Vermont Aparthotel on Sat 29th July, arrived at 11-30am and room wasn't ready which was to be expected but we could get changed and leave our bags for the day. Young girl on reception was very friendly and helpful....... On our return we were given our room keys from another member of staff, on exiting the lift on floor 2 there was rubbish all over the carpet. The room which is fairly big in size was very underwhelming, decor is badly needing revamped, furniture is out dated, bathrooms need a re vamp, carpets are badly needing replaced, kitchen seating area is mega uncomfortable...... On the plus side the bed was very comfortable. For £340 a night the place did not have a lot going for it, not a patch on the Hotel. Won't be back at the Aparthotel

Excellent location, modern and well equipped apartment. The apartment is a couple of minutes walk from the main hotel that has a fabulous roof top bar called Above with great city views at night. Friendly reception staff on arrival and departure . Apartment was clean and comfortable with drinks and snacks available to purchase at a small charge . Beds were comfortable for a good nights sleep. Only negative was that some aspects looked a bit tired - for example the fabric on the throws on the beds was clicked , and the table and doors and skirting boards were a bit scratched . Overall a great stay though

We had no hot water. And we had our 4 month old baby with us due for an operation in the morning so we had planned to bath her before she had a cast on. This was very difficult having to boil the kettle numerous times especially doing this with a 6am get up. We phoned and were told to try again. Tried and tried still not hot water. Had to have cold showers ourselves. Told maintenance we’re unavailable. Checked out and mentioned it again and told it would be passed on to maintenance? Is that it. Ruined our stay

Absolutely amazing wonderful warm check in. Parking off site but nearby. The bedrooms and bathroom were just wonderful and so comfortable however as another review has said it really is an apartment of two haves. The kitchen has everything that you could need however the living area is very poor and uncomfortable. We used the bedroom to relax in as the seating was similar to waiting in a doctors surgery. Just a few tweaks and it could be an amazing apartment.

I stayed here for one night and it was great . I had a 2 bedroom apartment and it was very stylish with everything you needed . Location was excellent with lots of bars and restaurants in very close proximity. The price was very favourable compared to main hotel chains