Ibis Newcastle: отзывы

Easy location to drive to, about a 15-20 min walk into ‘downtown’ and the beach area. All on easy paths to follow. Staff very very friendly and helpful. Room was clean and spacious. Good for a stop off when driving the coast.

Good place for what you pay Small room, wouldn't want to stay long We only stayed one night, which was OK A big plus is the hotel car park, you have to book and pay extra. Location is good for public transport as well The light rail stop and the train station are only a few Minutes walking away.

Horrible. Tiny rooms. Smelt. Toilet water continuously running. Will never stay at Ibis chain again. Very expensive for what you got

Great location and room was clean

澳洲之行住了好幾個酒店，這家還是挺不錯的，我們的房間位置恰好能看得見對面的摩天輪，晚上特別漂亮。床也很舒服，前台很熱情，性價比很高。

位置還算方便，周邊有2超市，酒店無拖鞋、整體也比較簡陋，反正也是小地方，入住也很晚才行，性價比挺低的。

酒店環境不錯，前台小周服務熱情

設施久 但保養的好

服務特別差

The cleaning was dreadful. The bathroom had hair all in the shower and had mucus snot on the shower door and the door in and out of the bathroom, room had a terrible smell. The bed only had sheets on it. The doona was scrunched up in top of the wardrobe wasn’t game enough to put it on the bed it was that gross.

A comfortable hotel on the edge of Newcastle city district. Very close to Honeysuckle district. Short walk to the pubs and cafes and by the water. The room was sufficient for our stay. Comfortable bed and good bathroom facilities. Had a cafe, bar and dining area. It served it purpose for our stay.

After driving 7 hours from The Gold Coast to New Castle we were looking for a friendly face, yummy meal and comfortable bed. All of which the Ibis provided. Thank you.

I left work late in Sydney around 7pm needed somewhere to stay called ibis and gave my details and credit card detail to the receptionist he confirmed my booking. On arrival around 11pm I was told I had no booking by a rude receptionist. I questioned the issue and he called the original person who took my details the reply was he didn’t enter the booking and now we are fully booked. By now it’s 11.30 at night and the receptionist did nothing else other then say we can’t help. This attitude and lack of care is the worth kind of customer care highly disappointed and will never go near this chain again. I will also tell all my family, friends and business associates not to use the chain.

My evening arrival was greeted by an unmade-up room, a free drink that could not be satisfied with a stout/dark ale or zero alcohol option nor the usual gold level welcome gift. On day 2 the room was serviced - that is a trash bin was emptied. Nothing else. Housekeeping was not seen again. Despite feedback two weeks ago about the rubberised scrambled eggs and poor clearing of dirty tables, nothing has changed. There are no side plates for toast or fruit servings. On the third day, in desperation, i asked for for a different type of egg - fried, poached, anything but overcooked scrambled and was told there would be an extra charge. No thanks, not this time or any time. I won't be back.