Bedford Lodge Hotel & Spa

酒店服務非常友好，可以問他們要拖鞋，感覺很親切舒服！打開門房間床上放了一個可愛的馬的小公仔，頓時吸引我們的眼球，女兒隨手畫了一個，離開店的時候又順手買了一個，25鎊，很喜歡！

Clean well presented rooms. Friendly staff, food in bar, restaurant was good. great location. Ample parking.

From, start to finish the staff are very welcoming happy to help The food is fantastic and fresh

Bedford Lodge is a lovely place and close enough to walk into Newmarket town Center, the staff are very polite, professional and friendly, two areas that would have made our experience better, firstly the phones in our sweet where not working, normally dial 0 for room service but we did not have this option during our stay, this meant having to walk to reception to place any orders for drinks or food etc, we were promised it would be fixed but it was never fixed ,although reported on Friday evening was still not fixed on Sunday! Part of the luxury of a hotel is being able to pick up and place an order and relax while in your Bedford lodge dressing gown and not having to move. this had an impact on our stay. Second point is the spa relaxing chairs where not very relaxing as they had no soft matress or covers just slats of wood, we found the whirlpool was used almost all the time so wanted to sit and wait for it to be free and the steam room didn’t work very well! Lovely place, great food and service.

We had a lovely overnight stay. We were made to feel very welcome by all the staff nothing was too much trouble. The room was large and very comfortable. The bar had a lovely roaring fire and the food was excellent. Would definitely recommend and we will be back.

I had a lovely stay and would definitely stay again the only problem I had was that I couldn’t get the TV working I had a poor satellite connection it said and taking the towels to the pool was a bit of a pain as then we had to get more for our room .

We liked the good service, comfortable room and excellent breakfast but oh my goodness the bar food was lacklustre. We probably shouldn’t grumble as at least it was serving on Boxing Day. Hopefully what we ate is not indicative of their usual standard.

It was amazing. The room and facilities were great. All the staff there was so very nice and kind. The breakfast was an 10.

Staff was super friendly. The bed was very comfortable. Brilliant breakfast selection.