Galliot Hotel

설날에 여행. 왔어요 최악이었다 와이파이 안되고 방 청소도 안해주고 냄새 때문에 기침이 심해서 잘수가 없어요 카운터는 불성실하고 대답도 안합니다 진짜 스트레스 받다 최악 이다

算得上中檔酒店了。衹有一點遺憾，就是不幫旅客聯繫長途汽車票 ，我們外國人，找不到哪裡買票，衹能高價委託旅行社找大巴車去另一個城市。

由於前一天訂的酒店無法續住，訂了這一家。這一家住客似乎都是越南人。設施陳舊，游泳池又小水也不太乾淨。

設施：房間太差，空調老化

地理位置優越，房間緊張，證明認可度還是有的，周邊什麼都有，即使很晚，也不愁吃喝，總體來説還是不錯的，一定要吃早餐，很不錯

The hotel is in a good location, two blocks from the beach. If you get one of the more expensive rooms you will have a little balcony and can just see it. My room was spacious and nice. So far, so good. The staff speak hardly any English though and are generally not helpful, which is a first for me here in Vietnam. The rooftop pool has definitely seen better days but is still nice for watching the sunset.

Before today I have never left a bad review for any business. However, our experience at the Galliot Hotel was so bad that I had to write one so that others would avoid this hotel and not be disappointed like we were. The main reason for this was the staff. Unlike most places we stayed, not one of the staff could speak any English, making it hard to book cabs/activities and ask and questions. Whilst we understand there is a language barrier, they were extremely rude about this and began to ignore us when we went to the desk. To make matters worse, after leaving the hotel my son had noticed that he left a new shirt in the room. After leaving several emails and calling the hotel, they never got back to us and ignored all of our attempts to contact them. We even went through a travel company to contact them in Vietnamese, who despite chasing multiple times still never heard back. This was also communicated after only two days, and so there was no excuse that the shirt was not returned to us. Given that the shirt was in the room when we left and never given back, I even consider this theft as they knew who's property it was. The breakfast was poor too, with no butter, broken toast machine and little options outside of the pho. Please avoid this hotel at all costs and avoid our mistake. Nha Trang has so many great hotels which would be a better option than this one.