Americana Waterpark Resort & Spa

It's really good for family vacation.

Great experience, we will visit again 😀

is fun

Dried blood on bottom of toilet. No menu for in room ordering. Lack of discipline in water park. And piss poor cleaning in hotel room as pulled out dresser and was a maxi pad and Lego and looks like hasn't cleaned in ages. And when called the front desk they seemed like they hated their lives as much as I enjoyed my stay... Sorry for the mean review but as a graduate of the hospitality industry myself I'd expect a lot more ..and when other guests say they booked a bogo where wasn't even an option it looks poor on the establishment an will not be back.

This is probably a good spot if you have kids who want to go to the water park and you want a discount compared to Fallsview or Great Wolf Lodge. For any other reason for staying, I would not recommend. House keeping was vacuuming behind the garbages in the hall at 10pm, walls are paper thin, the beds were super hard. They don't give you soap bars or shampoo, it's those wall mounted pumps everywhere including inside the shower with a lovely "body wash, shampoo, conditioner" all in one. The hotel is clean enough but has the drab feeling of a place that could use a refresh and less grubby kids hands all over. Everything was also expensive (a normal thing for Niagara Falls, but seemed worse here). With taxes, fees, and parking your bill goes up almost $100. The breakfast buffet on location is $50 for 2 people which is more like a continental breakfast with 4 warm food options. It also includes gratuity. For cheaper you can stay at other much nicer hotels closer to the Falls.

Everything about the stay was great. Waterpark was nice but a bit warmer water would be perfect👌 The food from the attached BP was 👎 Better to get food from outside

Very nice place to take the family with a water park inside. Staff was great and other parents with their children were also great too. Will definitely be going again.

The waterpark was great for young children. As long as the kids are happy, parents are happy! There was t anything special, but it was clean and decent.

Great getaway with the family perfect for little ones. Indoor waterpark in the dead of winter is amazing!