Hotel Panorama

The worst meal everrrrr. They dont know anything about services or food. Evoiddd the restaurantttt. The food it is like lidl. Metro cl.. And cold and very lateee Just one girl and one table..but we stayed 3 hours for just one course of food. Suckssss all

We arrived on a very hot day and had a couple of hours free. We explored the hotel and discovered the swimming pool, tucked away in the basement. There was no-one there so we had the most glorious time unwinding in the wonderful warm water. Big, old fashioned room with a balcony. We enjoyed our one night stay.

The hotel has Panorama has perfect location for visiting Veliko Tarnovo. Service is great. -But thats about it. The hotel is old. Room is worn. Lot of noise from neighbouring rooms. Old and struggling AC. No blinding curtains. Breakfast mediocre. The view to the valley was nice tho.

Centrally located, BUT! There is no parking space, except on the street. When we arrived there was no place even to stop to unload our luggage. Mediocre breakfast, very poor coffee choice (better in the bar). Avoid room 201. There is a conferance room across, very noisy all day. Impossible to rest. Bathroom smelly, uncomfortable bed, to say the least.

This room was certaintly not Deluxe or the hotel a 4 stars hotel. The room was cold, the cold entered through the glass and balcony door, you could feel the wind blowing in the room nearby the door. You could feel it at night in bed. The heating was made through ventilation, not covering the cold which was entering through the door glass and it made a constant powerfull and disturbing sound. All day, all night. You could not turn it off because you would freeze to death. The bed was not matrimonial, it was a twin bed with 2 bad mattrisses which literally made our backs hurt. For both of us. Impossible to sleep together with my boyfriend because of the huge space left beetween the 2 beds and the 2 bad mattrisses. Also, we got very cold at night because we only got 2 light quilts, no extra blankets. This was in December while outside was starting to snow. The room was suppose to have a living area with a sofa. There was no sofa, only a small armchair. There was also suppose to have a Led TV, but instead it had a small monitor, smaller than the one I have on my work computer at work and it was placed as a joke on the right side of the bed, not in front of it, as it would be logical, since there was a huge empty wall facing our bed. Instead, the TV placed on an old desk on the righthand side of the bed, made it impossible to watch the World Football Championship. The bathroom was diffrent than the picture showed in the Booking description of the room and the bathtub was broken, it had a big crack right in the middle of the wall. It went good with the crack in the ceiling above the bathtub. The pictures from Booking were very different from the reality.

Best thing about the hotel is the location, right in the middle of the historic centre. The one bedroom room was spacious and had a bathroom and extra toilet. Aircon and WiFi worked fine. Also a nice view on the valley. Be aware that parking is on the street but the hotel has a few reserved parking space in front of the hotel (free of charge). And friendly staff. Breakfast was average.