Hotel San Marco & Formula Club

Hotel con camera suite spaziosa ben insonorizzato. Colazione non da 4 stelle.

Not far from the airport. Quite a few restaurants in the surroundings. Free parking. Cons: noisy air conditioning - you have to ask the reception if you want to shut it down or not

A nice stay over hotel. It’s clean, comfortable and friendly staff. We were part of a tour and checked in very quickly. Breakfast is continental and a good choice. Self service buffet style. Bathroom does have a hairdryer and towels and there’s a nice little touch of complimentary bottle of water. There appears to be a restaurant attached but, as a group, our meal was pre-prepared.

Enjoyed - very convenient. used the restaurant this time it was fine.

Room too warm and no air on by law apparently so sleep not great but the restaurant service and food amazing !!!

I stay in many hotels as I run a cycle tour company. I have to say that this hotel and the attitude of the staff are probably among the worst I have experienced in many a year. Where do I start? We had booked an evening meal with a set menu and had asked that our gluten intolerant clients would have a suitable alternative. A Parma ham salad was proposed. When the alternative arrived it was a pack of Parma ham still wrapped in its plastic packaging (just as you buy it in the supermarket) dumped in front of each client on their plate. No salad, nothing else! The rest of the meal was also not as we had agreed and when we were complained we were told we would need to speak to the management. Next morning several of our clients reported that their air conditioning was not working. With temperatures tipping 35 degrees in the day clearly this did not make for a comfortable nights sleep. Again when we complained we were told the management responsible di not work at weekends and we would have to email our complaints to them. The breakfast room was huge and very full. There was one coffee machine with a huge queue and no staff to help with service. Again the quality of the food was average at best. We then emailed the hotel management with our complaints and asked for a rebate on the meal we had ordered as it had not complied with that which we had agreed. The reply was frankly insulting to our intelligence - saying that the reason for there was plastic wrapping on the ham was the fear of cross contamination. We stayed with these same gluten intolerant clients in many hotel on this trip and none of them were unable to provide a sensible and delicious alternative for them. They did not respond about the lack of air conditioning and said the breakfast room was busy because the hotel was busy!! Exactly! We had a number of email exchanges asking for some compensation which finally resulted in an offer of a 500€ voucher for use at this or one of the company's other hotels in the future. Given our very poor trea**ent and experience means we would be extremely reluctant to return to this or other hotels in the group we have declined this. This is a poor hotel with poor staff customer service values and poor management. Avoid like the plague!

Stayed as a stop over. Very clean hotel, staff friendly and room was big and comfortable. Dining options in the hotel and nearby. Had suffered some storm damage but those areas were being redecorated. Highly recommendable.

Very nice rooms.

Very quiet with carpeted hallways so less noise at night. Older hotel but nice bathroom with bath and shower. Big breakfast. Big springy bed rather than a slab of foam. I liked it and was a niee change from my usual hotel in Parma.