Premier Inn Glasgow Stepps (M80, J3)

The hotel warned of construction work from 8-6 - that’s not true. The restaurant and bar are out of action but we were forewarned. Trucks arrived outside our window throughout the night and at 5am works were ongoing! The complimentary continental breakfast was an apple (only thing left) and a squashed croissant. The hot water boiler was Luke warm. I am so disappointed after the call I made to complaints team as directed by reception staff to raise the issue of the hotels construction work causing us a terrible disrupted sleep. They claimed it was due to external noise so will not be considered for refund yet the noise was caused by their construction work not sticking to scheduled forewarned hours instead arriving at night! The complimentary breakfast was non existent and overall the stay was so very poor. The bath had hair all around it too but I didn’t even bother to raise that - do not stay!!!

Hotel overall is what you would expect from Premier Inn . Details however were not up to the standard I experienced before. Always room for improvement in general cleaning . Very disappointing was restaurant problems . If you experience problem with stuff just have some alternatives ready or inform customers in advance.

I was in Glasgow to pick up an item. Check in was great, room was clean and warm. The evening meal menu was very limited , and nothing like the menu that was on display in our room. The food came out and was not hot but warm. It was edible. Good night's sleep, and a nice shower in the morning. Went for breakfast at 0730. Had to ask for bowls for cereal as none available. The cooked breakfast looked nice , except for the 2 remaining eggs that were in the tray. They looked as if they were there from yesterday , so I waited until fresh eggs were brought out. When they came out , I selected the food I wanted and went to sit down. The food was cold , especially the "fresh eggs" that had just come out. I went to tell the young lad who was working , and he said he "would tell the chef". Probably the worst breakfast we have had in a Premier Inn. Would I stay here again ? YES. Would I eat here again ? NO