Upon arriving ,no one to talk too a phone number on a window .Rang the number a few times ,answered by some girl and girl that walked around the corner . Told them who were were .They ,. oh yah well your travel agent should of given u a pin number for your door to open it well they didn't . After much frustration the manager 🙄played around with his computer and showed us the ground floor where cars parked seeing through the awful not white see through curtains . We told the guy we booked a room over looking the ocean not a car park .$199.00 for a awful smelling butter box room . WE said this is not acceptable, it smells ,its tiny ,the beds straight up against the window with a see through curtain . We left found another room at Amooran apartment,overlooking the ocean .clean ,clean ,clean everything great . Wrote back to the coastal comfort motel asking for money back . Answer was its too late to rerent room which we all know travellers come in from 2pm onwards and it was only 2.45pm .They are full of no concern for us ,they could of helped us but they just didn't want too. Bad management. Awful place dont waist your good money by going to a slum .
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