Hilton Garden Inn Norwalk

The room was clean. It was a bit on the small size. The bed was comfortable. That being said, the key did not work, I had to go back down to the desk and get new ones issued. There was not one cup in the room, not with the coffee maker, not in the bathroom. I called to get some cups brought to the room. The woman that delivered the cups barely looked at me as she handed them to me. She had an expression on her face like it was a real bother for her to bring them. All in all it was an OK stay. I was only there only one night. It was adequate for what I needed. It was just a little less than I expected from a Hilton brand hotel.

The BEST:))))))))))

Just the smell in the room smelled like cigarettes but overall comfortable just needs updated furniture

Ridiculous amount of noise in the hotel (hallways, and especially the room next-door) from 7:30pm to well into the night. Felt felt like I was in my college dorm room, with parting going on all night long. The walls do a very poor job of insulating any sound. I specifically asked the check-in clerk to give us a quiet room, based on the exact same experience we had the last time we stayed. She told me she couldn’t promise, because there were three big groups staying throughout the hotel. We were too tired to repack and ask for a new room and realized anyway that the rest of the hotel would’ve been like this, as well. We ended up turning on the TV radio to try to drown out the noise, in an effort to get to sleep.

Long standing issue, Rooms are NOT checked cleaned daily. Beds not made, garbage not removed and bathroom towels not replaced. The new installation of shampoo, body wash and conditioner dispensers present an injury risk to guests slipping when stepping out of the shower. Also no means to ensure no one has tampered them.

Comfortable, easy check in and check out, very friendly and helpful stuff, nice coffee corner

Front desk was super. I wasn't looking for a bar but the bar was wrll stocked with quality bottles. The restaurant next door looked nice but the Starbucks was closed and there didn't seem to be much else nearby; the two ***** malls were unappealing.

The staff was super nice. The facilities are below standard. Our room was so stale, depressing and smelly.

This was a stop over on a larger trip but ideal for us loved that there was a bar and food available in the evening as after a long journey we were not inclined to go out to eat. Staff very friendly