Premier Inn Nottingham Arena (London Road)

Stay here for work, the team are all so lovely and inviting. Will do anything to accommodate you and make you feel welcome. The view is nice and the rooms are clean. Food in the restaurant comes out promptly. Shout out to Gary the chef his food is top notch, always fresh and hot.

Stayed a couple of nights, fantastic service from Morgan and Lorraine. We had a technical issue with the booking, which the ladies sorted instantly, saving us a nightmare after a hard days work. Will definitely be staying here again. Thanks again ladies, we really appreciate it

We booked this Premier Inn as it was the perfect location for the Take That gig and I’m sure the majority of the other guests were there for the same reason. Staff were obviously aware of this too and we were so impressed at the welcome to the hotel. Take That music playing in reception as well as complementary drinks and a raffle really added to the experience and excitement of the trip. All the staff were super friendly and as expected the room was comfy and a great size. On arriving back to the hotel after the gig again the staff had added a little nod to the fans with complimentary water. A great nights sleep and a great breakfast completed our stay. Really great attention to detail and the fact they went above and beyond to welcome the Take That fans was amazing. I’ve never experienced this before and was so impressed.

They do advertise no aircon, but given that I assumed there would at least be fans in the rooms. Hardly slept as it was over 26 degrees in the room.

Helen and Lorraine were amazing at my stay this evening at the Nottingham Arena (London Road) premier inn. Being exhausted from lots of travel they really looked after me, checked in and got me a table in the restaurant early and looked after me so quickly. Both ladies were incredibly friendly and i noticed how they gave a personable service all other guests too. This team really made my day.

Visited this morning for breakfast and the staff were so lovely and welcoming. It was a good selection on the buffet and the hot food came out really quickly. Will deffo be back if we wanted breakfast again. Fantastic service and I will deffo be recommending

Stopped of for breakfast, the staff were very friendly and welcoming even though we didn't stay. Good selection of continental and the hot food was tasty. Also a nice view of the canal and boats whilst sitting in the restaurant. Will definitely be coming back.

Very friendly staff but room on the front very noisy from the traffic as you need the window open because of the lack of air con. Borrowed an iron and ironing board but ended up soaking my shirt as it was a bit rubbish. Parking is ok but a bit pricey but all in all a convenient place for a lads night out in Nottingham.

I tend to travel regularly and Premier Inn iis always my favourite. However, this is by far the worst customer service orientated Premier Inn. Let's start with the beginning, my internet was not working so couldn't do the booking, I've arrived at reception and I've been communicated that they can't do the booking, and the only way to book it's online ( bizarre), in the end after 20 minutes a new receptionist appear and suprise she creates a booking. The rooms are nicely and the place and view of the restaurant is to die for. At 19:00 I decided to get some food, upon going down reception full of passengers to be checked in, people waiting to be sat at the restaurant, but guess what not even ONE employee at either reception or restaurant, after long time wait to be sat down they tell me they are fully booked (with only 3 tables) and that I should come back at 20:00 (no problem), waiting for right time to go down, surprise again a whole disaster no employees to be found, people waiting at reception, people waiting at restaurant. Now it's 21:34 I've sat down looking at the menu for past 40 minutes. I've got myself an uber east in the room in the end. This might be the first hotel that manages itself. Overall, the room and bed is good value, 8 min walk from train station and majority of surroundings. Beautiful view, such a shame to lakc completely even the most basic customer service.