Novotel Lens Noyelles

Très bon service cependant l'eau oscillait entre le froid et le chaud à cause d'un pb de mitigeur. A vérifier avant de prendre une chambre... car c'est désagréable le matin... Le restaurant n'est pas mirobolant mais acceptable.

Perfekt

We stayed here on our journey home from Germany. It’s within easy distance of Calais and isn’t far from the autoroute. Our room was clean and comfortable. The hotel has an outdoor pool, but the weather wasn’t warm enough for us to consider using it. However, it was warm enough to sit out in the attractive grounds. We also sat out in the evening for a drink in the outdoor dining area, which is pleasant enough, but could do with a little attention to get rid of things such as the rusty edges to parasol bases. There is a huge shopping centre, including an Auchan supermarket just across the road from the hotel. This includes plenty of restaurants if you want something different from the hotel restaurant. We’d be happy to stay here again if we were travelling in that area.

If I review the best part of my stay is comfort in room and customized food to meet my dietary requirements. Ambience of the hotel and facilities at dining room are superb, size of dining room is really wonderful so no need to wait, and staff is so courteous as well as well trained. Further hotel is quite concerned about single use plastic bottles, that is really a good initiative to protect the environment. Over all stay 'excellent'

Quick stopover on the way to Paris. Pros: Staff friendly. English spoken. I think we were upgraded to a courtyard view. Nice looking bar area but didn’t use it. Cons: Not a very well maintained room. Filthy grout in bathroom. Shower floor discoloured and quite grubby. Gave me the heebiejeebies and like I would feel cleaner NOT showering! Lights around the bed didn’t work. VERY soft bed. i would say, if the price was better I wouldn’t have minded but we paid 4* pricing so I just expected more.

Clean and friendly stay. Secure car park and nice breakfast too!

Needed a stop over on the way to Calais and tend to rely on the Accor group as we need to park our camper with trailer. Pool nice - restaurant good but need to book. Family room was fine for 1 night for the family if 4. Lovely shower and room was clean

It’s a good value stay, although for us no more than 2 nights as the room for a family of 4 with all the beds in it becomes very cramped. However, not many hotels allow 4 people in a room so credit to this hotel for this option. There are lots of positives, namely, welcoming staff, comfortable beds, good bathroom, nice outdoor area and a swimming pool, free parking, strong wifi, walking distance to an excellent and huge shopping centre. Improvement points are, we were on the second floor and there is no elevator so we had to carry luggage upstairs although the receptionist kindly helped us. Also the pool area is very nice but we found the pool itself a little bit dirty, although they do clean it daily. Overall, a great place to stay on route to your final destination.

We had been here before, and returned as it is a pretty convenient jumping off point to Calais and Le Shuttle. Earlier on our trip we had stayed at a Novotel in Perpignan which had proved a big disappointment and I was concerned the chain had gone downhill. However, after finding it, in the strangest location in a 'commercial centre' we found that all was well. Our room was fine if basic, no refurb as yet. We were a bit late for lunch as it had been a long drive from Strasbourg but the brilliant staff in the bar and restaurant looked after us. Lovely French food and wine, and more in the evening for dinner, we will return.