Obzor Beach Resort

Overall, it's a nice enough hotel, but it's not the 4* that's advertised and it's quite tired in places. We stayed in a 3 bed apartment, which was slvery spacious, double aspect and fairly well appointed. However, lots of things are broken (lights, mosquito screens), windows don't seal fully, there are little bits of kitchen stuff that weren't there (chopping boards, tin openers etc.) and curtains are useless apart other things. Hot water in both showers wasn't issue provided you left a key in the power slot and left the hot water switches on. Air con worked fine. Rooms are not cleaned unless you put a door hanger up, but they do change towels, bring toilet paper and change bins every day. Bed linen was vegetal clean, but pillows felt like they were stuffed with cotton wool balls. Rooms get very sandy, but then the only people who brought sand in were us, and there's a hoover provided, so... In terms of the communal areas, the pools are plenty big enough, sunbeds were usually available, and it was never too noisy. That said, the main pool was always full of sand, as was the kids pool, and I'm not convinced the filters worked. Lots of tiles missing, filter covers, and several people fell through the pool surround (though this was always fixed quickly). The lifeguards might as well have not been there, but this seems pretty normal across the country. The crazy golf is unplayable, but the kids club was really good - that said, it's advertised as 10-12, but in reality you have to sit around whilst they dance around the pool and can't sign them in until 10.15, and they want them gone by 11.45. If you do not sign them in they get turfed out to wander the resort on their own; fine for my 9 yr old, less so for 5 yr olds though... The bar staff were lovely, but the prices were ridiculous - the drink prices in the on site supermarket were about half. The reception staff were 50:50 - some were lovely, the others could be at best described as hostile. Many of the apartments are owned outright, and the owners are not massively keen on tourists, and seem to have their own rules to follow. The beach is fantastic, and the highlight of the resort, but it's never going to be described as quiet. Would I go back? I wouldn't avoid it, but I'd probably not pick it again.

Great location. Everything else - not so great. Especially bad is the cleaning of the rooms - the floor was always full of sand - didn't bother vacuuming it or washing it a single time(we were there 7 days). The balcony was never cleanedas well. Several times the garbage was not thrown. There was a sign that the towels would only by changed If they were on the floor, they should have mentioned that if they were on the floor under the hanger they would just hang them back for you instead of changing them. And last but not least - we were families with3 small kids and almost all of the days they came to "clean" at 1 pm, while the kids were sleeping and they always rang the doorbell multiple times, just to be sure to wale up everyone The stairs inthe building were never cleaned as well...