Carousel Resort Hotel and Condominiums

beautiful view, had a fan in the closet to use if you got too hot, spacious room, personal balcony, had a microwave, fridge with mini freezer, definitely recommend!

Dislikes-lots of mold in bathroom, dirty floors, hot tub problems closed early due to no rules enforced, unsafe pool and tub conditions due to security and rules not enforced-flying objects, uncomfortable beds, fridge leaking water and ice, toilet disfuctional, phone broken and sink falling apart. Likes- Shower pressure and ice skating availability. Would not come back or recommend.

Property was outdated, food choices were small. Parking was horrible because people come there just to use the ice skating rink

The place has an old charm to it, but the old doesn’t feel as clean as new places to stay. The staff is incredible, but some updates could keep this place around a lot longer!

Great family hotel! Made my son’s 12th birthday a blast with his school friends.. I dropped my credit card and promptly I was called to retrieve it at the front desk. The front desk lady on duty was so helpful and nice ! Will sure to be back again

Upon check in I was charged $9.95 per night additional fee. $19.95 total I asked what this was for the clerk said it is a resort fee. A resort fee what is that? It is because we are a resort, I'm sorry what? They are a resort its in the name. they are a resort you have use of the pool and the ice rink. I am thinking I go to plenty of hotels that has amenities that you are not charged extra for. When we go to use the ice rink we are again charged to skate there is a fee for guest and a slightly higher fee for non-guest. I paid a resort fee for use of pool and ice rink now paying a fee to use the ice rink and a fee to rent skates. Again I ask why all the hidden fees. This time I am told the fee I paid at the front desk is to pay for the maintenance and upkeep of the ice rink the fee I am paying now is to use the ice rink. I felt so nickeled and dimed by them. The heat in my room was so loud it woke you up as it came on and off all night it sound like you left on the bathroom fan which is a sound I do not like the tub so slippery fell, children fell you pay extra for ocean front and the back of the hotel blocks more then 1/2 the view.

The room was an older room, it wasn’t completely clean when we arrived. Kids running around in halls, other than that it was ok.

Staff at restaurant wasn’t very friendly, the pool area was dirty, it was also very cold inside the pool area if you weren’t swimming, the food wasn’t the greatest, and our room was outside on the windiest day of the year and there were plenty of other vacant rooms inside the building. Wasn’t the greatest.

The Carousel is an OC institution that could use an update. It's conveniently located, pretty affordable in the off-season, has decently clean linens, and is overall very basic. Rooms that face the interior skating rink/carousel area are noisy until late in the pm, but even the much quieter parking lot-facing rooms have paper-thin walls that easily allow any conversation happening in the hallway to filter on in. Having a couch & easy chair in the room in addition to the beds was quite nice... except the mis-matched chair in our room had a weird crusty/sticky stain all over the seat that meant we avoided it. There's rust on some bathroom fixtures, and the carpet has really seen some traffic. Still, a safe property in a convenient location means if you're good without much frills, this is a decent choice.