Sheraton Suites Akron Cuyahoga Falls

It’s located on beautiful river side. There is a fall just behind it and walkable from the fall Square where there are multiple bars and restaurants. Hotel is Nice and has beautiful suits. Public area, Balcony are beautiful. There is a restaurant which has beautiful view of river. Over all a nice property with spacious suites.

Staff was helpful and considerate. The bar area was a lot of fun.! we had a family function in a private room with food. The food was very good. Everybody enjoyed it.

When we got to our room our tv report would not work. Needed batteries. They did bring them. Then we could not get the tv to work. We called down and they said sorry no maintenance on Sunday, so we can't help you until the morning. We were leaving in the morning. No tv. Really paying this much money and had no tv. They even could have brought another tv but no one even offered a resolution. We did not stay at a cheap hotel, but really that is just a cheap excuse..... Probably will think twice about staying at a Sheraton hotel again. Pricing and not customer service oriented...

We stayed for our anniversary and the staff was just tremendous and courteous. Will come back for sure.

Beautiful, comfortable, spacious accommodations. Spectacular views of the falls while dining. Delicious full breakfast buffet reasonably priced.

Staff was fantastic, top tier. I was a guest, not a customer. Rest in the bed was heavenly.

Beautiful property but the morning breakfast was unavailable to us, the help immediately cut us off, from letting them know we were staying there. Then we were going to swim and the entire area was full of people and kids running around, being rude, loud, cussing, while the adults were doing NOTHING about it!! Then we go to the sauna and had a towel around me, the kids came in and out over and over, when they were to young to be in there in the beginning, while the adults, once again, doing NOTHING to control their kids, within no time the police open the sauna door said there was a complaint that a female was showing her breast ir the kids...Are you Fking Serious!! These lying Ass Kids!! If that would of been me, I'd of went in there to see for myself!! I was so ashamed and embarrassed that it put damper on our Thanksgiving weekend away. Just so you know, I had a bikini on under the towel but the Police wouldn't let me or my Husband say any thing in our defense, just say get out of the sauna. I do have to consider the source of EVERYONE that was in the pool area!! So needless to say I'll NEVER be back..I feel so violated..

I liked seeing the waterfalls view from my room, but could not really enjoy my stay because of the high pressure air that was blowing from the vents. There was no way to control the intense air from the thermostat. The air pressure was so strong that my hair was blowing while watching the TV. I sought help from front desk, to no avail. Only stayed 1 night, as a result. I started getting sick from the constant air from the fan.

Beautiful cream, clean property right on the river, beautiful dining experience and lounge, pet friendly next to a huge park. Walking distance to restaurants also