Hilton Garden Inn Oklahoma City Bricktown

非常不錯哦

In no way does my review reflect the service of the employees at this location. They were are very nice and helpful. Now to this review: our room had no hot water in the shower, fortunately, maintenance came and fixed this. There was only 1 working elevator of the 3 until our 3rd day when they were all broken, which is a problem should you be disabled in any way or have a lot of luggage. The bed was not comfortable at all. I do a lot of traveling and this is probably one of the most uncomfortable beds I’ve been on. The location is great, the staff is lovely, and the lobby and sitting area is very nice. The rest needs some TLC immediately.

Left early for weather, but glad because hotel was down to one elevator and was a long wait to go anywhere.

Very uncomfortable bed. Dirty hallways with sewage ranked smell. Very poor customer service from time of entry until day of departure. Never again

Floor I was on smelled like a sewer backup. When asking the front about the smell and possibly moving rooms was told it would be checked out. Needless to say it never was.

I booked this restaurant because it included breakfast (at the time I booked it). The person in front desk told me she couldn't see that and didn't want to do anything about it. I ended up paying for my breakfast and the lady was rude and was not cooperative. Very disappointed knowing I could have book a cheaper hotel with buffet included.

Water would not go above midway between cold and hot on the shower. :(

Nice hotel. Comfortable bed. Quiet place to stay. Food was ok if want to pay an extra fee per person. Service was great. Walking distance to the restaurants. Only complaint is they need better pillows. Other than that I and family will be back!

The room and breakfast were good. There was no information telling that we had to pay for parking or that it was a good block away from the hotel. We also had to wait in our car in the street for 10 minutes will the valets cleared the cars blocking the small driveway, where we needed to unload or car.