Aloft Oklahoma City Downtown - Bricktown

We were booked for a single king room when booked in advance. When we arrived we went to our room and it was a twin queen/full room. We went down to say we booked a king room and they said there were no more available. When we got to the original room the toilet paper roll was used and there was a long hair on the toilet seat. Other than that the room was average. Thank you.

Very short/quick trip. But the evening and morning front desk staff were very friendly, and welcoming. They both deserve a raise!

The atmosphere was amazing and so was the service when we came in very inviting but the room its self had a few problems like the jetted tub was broke which is really the only reason we came

Immediately upon arrival, it was clear that the staff didn’t have much enthusiasm. Customer service was lacking. The couch and floor were covered in pet hair and the room smelled of animal dander. On the second day, we requested housekeeping, and returned to our room to find it clearly hadn’t been vacuumed again. The $20/night parking was also a surprise.

Not sure why we were put in an adjoining room but it was incredibly loud- we could hear everything the other room said and did very clearly - as if they were in our room. I feel like those rooms should only be used for their intended purpose.

Our tv didn’t work it was going out and needed to be replaced and the thermostat did not work. We did let someone know at checkout. We haven’t had issues before at this hotel and it won’t keep us from coming back, it’s just something that happened and we understand.

Really enjoyed the set up of the room and didn't like the fact that there were no vending machines for snacks on the property

First thing to say: all the staff who work here are top-notch friendly, knowledgeable, and professional. Really, great people. However, there are a couple issues Aloft needs to address pretty much immediately, and foremost of these is the water pressure: to call the shower "anemic" is being polite; more accurately, the shower BARELY had any water pressure at all beyond basic dripping. While weak showers are never relaxing, what's important is the fact it makes the things like washing your hair almost to impossible. My hair is thick, and trying to get all the shampoo out of it via the trickle of water coming from the showerhead took forever. Honestly, Aloft needs to strengthen the water pressure. The other issue is the use of Zara home furnishing scents in common areas, such as the elevators: there's SO MUCH of this aroma that standing in the elevator can be an experience in suffocation - they need to tone back the use of this stuff. Other than that, good stay. But PLEASE, fix the water pressure!

My wife and I will be staying here every time we visit the Bricktown area from here on out.