Comfort Inn & Suites Omaha

Enjoyed my stay staff was nice even though I was accused of smoking and found untrue an apology was made overall really nice place to breakfast is great also

The room should not have been rented. The door had to be body slammed to open because the latch on the door was damaged. Hallways leading to the room were not finished. Spackel was smeared on the walls and left without paint. Our room carpeting was dirty and had dog poo pushed into the carpet near the bed. The room smelled musty and dirty. Our air conditioner was loud and vibrated. The manager that assigned the room was not friendly. The pub attached to the hotel was dirty and the service was very slow. The food was very expensive. I will not be staying at this hotel again.

I love it

We stayed in the suite with three queen beds. We had gnats all over in the bathroom, there was water damage in the bathroom w molding in hallway, the room my kids slept in had the loudest heater ever, tv did not work and when called they said didn’t have tv, the main room also did not cool down even when switched to AC. Beds extremely uncomfortable to point kids chose floor over bed. We arrived and they had contractors doing work w no safety signs up, the internet didn’t work when we arrived causing a 20 min check in delay, they charged us $100 deposit to check in after we spent $150 for one night. Granted we got the deposit back - just seems stupid to charge $ for Checking in on top of the staff didn’t explain anything. I had to call and ask about pool time and breakfast time because nothing was told to us at check in. We will not be back. Very disappointed for the amount we spent for one night. The pool was even cold and like ice. Just bad experience

Pool was ice cold which wouldnt be horrible in the summer. But in January its not fun to swim in. Room had tons of damage from previous people. Shower head was very loose. Door into the room stuck so we had to slam it really hard to shut it. Our last night there the ceiling in the lobby must have fallen in too by the elevators.

I travel a lot for work and pleasure but this was my worst hotel stay ever. There was a water pipe leak that caused a flooding situation. We were all waken by a fire alarm at 1am and were disturbed. The phone and TV were not working for two full days and the environment was unsafe because some neighbors with shady character were knocking at doors in the middle of the night looking to use people’s phone. This was the worst hotel stay I’ve ever experienced and will never go back there! I wouldn’t recommend it to anyone!

This hotel definitely needs some upgrades. The tv didn’t work, maintenance came, worked on it for 20 minutes, couldn’t get it to work and said he’d be right back. Never came back. The heater vibrated very loadly when running. Bathtub finish was peeling. Hole in bathroom door not completely though door. On the plus, the bed was comfy.

This hotel is the worst place I’ve ever attempted to stay. After them moving us to 3 different rooms they finally gave us a refund so we could go elsewhere. The elevators are so small only two people can fit in them and you feel like you’re going to get stuck every time. The rooms were absolutely disgusting. One room was at least 80 degrees, the bathtub was so gross, there was hair all over the bed and the smell of the entire floor was so overwhelming. The second room had dead bugs on the floor, dirt along the wall, another gross bathroom, a giant blue stain on the floor. There were cigarette burns on the blanket and when I took that odd the sheets had blood stains on them. When I told the front desk they said “housekeeping is closed so I can’t get you new bedding.” I was absolutely amazed at how unhelpful the front desk was. I tried to call corporate and that was a fail. Finally someone came that could refund us. It’s pending but I’m hoping for the best. If you read this far and are still considering staying here, just don’t. The other families we were with had the exact same experiences.

The first room had stuff running down the walls. Then we were given a second room and the heater ran nonstop and made a horrible noise all night and the very worst was that the toilet would not flush.