Patricia
31 октября 2023 г.
The entry/map address took us to the back of a cluster of hotels and it was very time consuming trying to locate the entrance. When asked about the room being close to the elevator because of my elderly mother, they did offer to move me to 1st floor though I was assured the 2nd floor room was close to the elevators (it was not). Then we were told there would be a $30 charge for a "hold" on my credit card for parking to be charged to and they provided me with a $10 Starbucks gift card instead of returning the $11. (It was late and I was beat). Very sketchy and not at all transparent in advance. Also, I tried to call and message the Courtyard Marriott to see if we could leave our vehicle there during the day and catch their shuttle to the parks even though we did not check-in until later that day. They never picked up the phone or answered my email.
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