Отзывы об отеле DoubleTree by Hilton Orlando Downtown

Уборка страдает, все в пыли, полотенца старые, все очень неопрятное.

Очень, очень грязно

Определенно лучше, чем я ожидал, однако номер показался мне плохо обставленным.

Честно говоря, впечатлен тем, насколько чисто. Хотелось бы, чтобы ковры не были черными, потому что я не уверен, насколько они чистые. Кровать и ванная комната, что самое главное, были очень чистыми. Персонал был дружелюбным, и мне понравилось, что на территории отеля есть бар. Хотелось бы, чтобы обслуживание номеров было круглосуточным. Оно работало всего несколько часов ночью и несколько часов утром.

The hotel is within walking distance of anything downtown. Very clean and professional employees. The complimentary water and cookies were enjoyable. Looking forward to our next stay.

We had a terrible experience with this hotel from beginning to end. Upon arrival, they couldn’t find our reservation. Even after providing all the necessary information, they made us wait and still claimed it wasn’t in their system. Eventually, they gave us a room since we had all our belongings with us, but it was a very stressful start. During our 4-day stay, the issues continued. On the second day, someone knocked on our door telling us we were late for checkout and needed to leave. We explained that we had already paid to stay until Sunday, and only then did they correct themselves. This was extremely frustrating and disruptive. Additionally, not once during our stay did we receive housekeeping or room cleaning. We had to call every day just to request clean towels. We raised this issue multiple times—both over the phone and in person at the front desk—but nothing was done to resolve it. The staff seemed uninterested and unresponsive to our concerns. Overall, this was a very disappointing experience. I would not return to this hotel or recommend it to others.

This hotel needs a complete renovation. The rooms were very old. The carpet was very old and smelly. The only positive thing I got from this hotel is the staff a staff tried their best to make our stay comfortable and I think them do that.

Overall stat was excellent , hotel room was very clean . Staff was nice flak . Worth stay .

Stay was wonderful and staff was amazing.

Great hotel. Nice comfortable beds.

Very good hotel and room also very clean and locationwise also it is very good.

Ok time room was good but the prices was ridiculous.

We love Double Tree and, by the way- The Cookies!💜🦋

The room was pretty spacious, AC was a bit too loud. The receptionists are very friendly, each guest receive a free and warm DoubleTree cookie at check-in and check-out. Beware that everything is kinda far away, the next 7-eleven is in like a 20 min walking distance. If you take a Lyft/Uber it will take you ~5 min.