SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista

房間挺乾淨的 距離環球迪士尼都很近 早上有免費早餐 而且有免費shuttle去這些去主題公園 但是附近沒有步行距離的便利店

Got there and found out that my one reservation for 2 rooms was actually 2 reservations, so they charged me 2 security deposits. Then my credit card was $5 short, and they wouldn't take $5 cash. I ended up making an express payment on my card, just to be able to pay the second deposit. The african american lady at the front desk with the ponytail and glasses (never got her name) did not want the cash and wouldn't let me talk to the manager. Room had oil stains on the walls and phone in my room didnt work. Breakfast was ok. Sausage was the only meat. No bacon or anything else. And parking was $110 for 4 nights. Then I wanted to check out a day early and was told by the night shift that as long as I left by 11 am the next morning, I would not be charged. When I tried to check out at 8:30am, once again the same african american woman was working and acted like she had to get permission from the manager. She walked off to call him so I couldn't hear what she said and then came back to say I could only leave early one night on my reservation. I asked to speak to the manager and she said when she called him, he was in the shower and wouldn't be in until 9am. I said I would wait. Then I reminded her about how she said we had 2 separate reservations so we should be able to leave early for both rooms. She finally did it. Also, whenever you called them, before, during, and after my trip, it took about 6 hours of calling back to back before anyone picks up the phone. Even when I was there and my room phone didnt work, I kept calling and had to walk downstairs the first night to tell them about the oil stains on my wall and the phone not working, because I didnt want to be charged for it. She said she knew and that the wallpaper was going to be replaced. I have stayed there 3 times and after this time, I will not be going back. That lady was the only one with a nasty attitude.

The room was cleaner than I expected, even though it is a 3 star hotel. Location wise is good, have free transportation to Disney land and universal studio. We bought our room with breakfast, breakfast was okay, reasonable. And there is an arcade for kids to play and there is even a pool table that my friends and I had a great time. The swimming pool was wonderful and it was peaceful in the morning.

Supposed to stay in this hotel for 3D2N but we keep extending. As I’m typing this review I am considering to extend 1 more day. This hotel has shuttle buses to the Disney land and Universal Studio! Just opposite the hotel it’s the premium outlets!

Reasonable price, Ideal location very near Disney Spring, highly recommended to those who plan to Universal studio and Sea world, for there are shuttle buses to take you there.

The room was nice and clean. Breakfast was okay.