Paragon 700 Boutique Hotel & Spa

Fabulous boutique hotel - once a palace - luxurious and warm and welcoming. Design details and ambience are amazing, one of a kind. A curation of antiques and modern art - beautifully appointed guest room and lovely bathroom. Fine finishes and attention to detail. Federica helped us finalize plans for Puglia - making recommendations and offering to organize activities for us. Top notch service - attentive, detail oriented, discreet and friendly.

This boutique property in the middle of the White City is a fantastic base to explore Puglia, while being a warm oasis after a day out. Everyone is super friendly, the food is exceptional. The staff were able to make recommendations and reservations for things to do and see in the region which added to the enjoyment of our stay.

For "boutique", read expensive designer kitsch! The worst sort of architectural grandstanding. Pleasant and helpful staff, lovely garden, great location, but... poor breakfast, slow service; ******* magnetic doors; tiny room; There must be better choices!

As others have said in their reviews this hotel values aesthetics over hospitality, facilities and care. We paid for a superior suite and got dumped in a dark basement room with 1 window that opened on to the restaurant. On explaining to the staff that we had paid for a room specifically with a terrace, we were met with defensiveness and made to wait a day for another room to become available. It’s a shame because the interiors are nicely done but it feels like they are now trying to overcharge to make up for however much they spent on the renovation. Again as others have said - everything is for sale even down to the laundry bag in the room. It just feels very money grabby. The spa is extra and parking is not included if you don’t book direct (it was literally the first thing they told us on arrival). At this price point, you’d expect excellent attention to detail but it’s just not there. We didn’t get fresh water every day, sometimes towels were taken and not replaced, we didn’t get enough toilet roll. We didn’t get towels for the pool outside - it’s very hit and miss. There’s pigeon poo all round the pool area. I wouldn’t care if it was cheaper but for nearly €1000 per night, expectations are higher. For me, the breakfast really showed how little care the hotel has for their guests. Bored looking staff, stale bread, soft/mouldy fruit, barely any choice (unless you pay extra) and they only give you half a slice of toast with eggs for some reason. It’s just not what you’d expect at this price point. We would much rather have got a refund and stayed elsewhere but they made sure to make it clear that wouldn’t be possible. All I can say is don’t make the same mistake we did and save your money!

This is a fabulous place, in a great location to walk to the center of town and many sites/restaurants. The staff is very helpful and friendly. There is an interesting dinner menu and wonderful breakfast selections. The hotel has parking for car-very helpful.

Paragon was a truly perfect stay in Ostuni. The hotel and its grounds are beautiful , while the room was breathtaking. The staff was incredibly kind, professional, and helpful. The spa was blissful and so relaxing. The food at the hotel was great as well, with a homemade breakfast, high end dinner, and fun cocktail bar. This place is a 10/10, with the people working throughout the hotel being what makes it so special.