Laguna Resort by Diomedes Group

Beach hotel with private beach, but many many outsiders come to the tiny beach with Rocks. Many rocks. Breakfast is good. The hotel also has a tiny little pool. The rooms are clean. The restaurant is good, the food is tasty but way over-priced. The FO is rude and unpleasant.

The reviews of this place , which also is the reason we booked it, must be made by fake accounts. I urge TripAdvisor to take a good look at how the reviews are being conducted. This is the worst overall experience ever as far as price/performance. Promote themselves as a high end resort. Only high about it is the prices - Employees have NO interest, commitment or knowledge at all about working at a hotel and the customer treatment or experience. Not their fault, they should simply never have been hired. - No employee seem to want to be here. - Food is an absolut disaster. Breakfast is more or less always empty and no nor seem to understand it needs to be filled up continuously. Dinner is tasteless and everything overcooked. - Beach a catastrophe. They seem to prioritize friends before paying customers. Having fun themselves is more important than customers have a good time. - Air-condition not reaching below 23 at best and stops working in the middle of the night - due to water shortages in the area? Most ridiculous answer ever. - Personell don’t speak English or Greek. Seems Russian or Ukrainian is the only demand to get employed here. I want to be clear that this is not personal and not based on something a particular person has done or not. The whole experience is just so bad that others need to be warned of booking this place, at least for the aprox 500€ per night the ask. This is more a 200-250€ per night experience.