DoubleTree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens

It was obvious the hotel is old and could use an update, especially in the bathroom. Parts of the tile in my shower were coming off the wall, as were the fixtures.

Everything was excellent about this hotel. The only thing that didn’t make it five star is that we were not able to connect to the Wi-Fi.

Location was great. Room smelt moldy and when you opened the closet the smell of mold significantly increased.

The guest did not show up for the reservation because of a misunderstanding with emails. The room was reserved as non-refundable so I was not able to get any money reimbursed nor was I able to cancel the reservation.

FOR BEING HANDICAPED WE WERE PUT AT THE END OF A VERY LONG CORRADOR AND WE HAD TO WALK BACK AND FORTH THE ROOM WAS NOT HANDICAPED IN ANYWAY AS WE ASKED FOR A WALK IN SHOWER BUT GOT A TUB NOT GOOD FOR US AT ALL

The worst experience at this hotel. No greeting at all. The lady at the counter had no personality. She seems miserable to work there. The room theu gave me had Black mold on the ceiling. I went to get anither room but they told me they were out of 2 queen bedrooms. Only 1 king rooms left. I said ok but i need a refund since i paid more for 2 queen beds. The Suppose manager told me to talk to a guy name Ryan in the morning. Well Ryan wasn't there and i would get a call from him when he got in. I called 8 hours later and Ryan left for the day already. How convenient. Never staying there again.

I checked in early, the frontdesk assigned me to a room facing a highway. It has such loud noises, that I couldn't rest for an hour. I had to talk with the frontdesk, to switch to a room with a street view, which is less noisy. The room is arranged with old furniture, looks dark and dirty. The lobby has some events going on, so everyone seems nice and friendly.

The property was nice but our room was in poor condition. Air started as not working. Bathrooms gross and with brokem parts.

Property is nice and staff is great! However cleanliness of room was subpar. The base of toilet was not cleaned and urine was completely noticeable, the tub had not been properly cleaned and the bed spread wasn’t clean!