Pullman Palm Cove Sea Temple Resort and Spa

Отзывы об отеле Pullman Palm Cove Sea Temple Resort and Spa

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street, Palm Cove, Queensland, 4879, AustraliaПолная информацию об отеле
Pullman Palm Cove Sea Temple Resort and Spa
Pullman Palm Cove Sea Temple Resort and SpaPullman Palm Cove Sea Temple Resort and SpaPullman Palm Cove Sea Temple Resort and Spa
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Честные отзывы об отеле Pullman Palm Cove Sea Temple Resort and Spa от реальных посетителей

8.6/10
Очень хорошо
Отзывов: 61
Честные отзывы
Местоположение8.7
Удобства8.6
Сервис8.3
Чистота8.7
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Все отзывы(61)
Положительные отзывы(6)
Отзывы с фото/видео(5)
Есть панорамный бассейн(3)
Доступен детский бассейн(3)
Отличный бассейн(3)
Отрицательные отзывы(1)
Анонимный пользователь
Апартаменты с одной спальней
Дата заезда мар. 2025 г.
Пара
Отзывов: 3
8.5/10
Очень хорошо
Дата отзыва 15 апр. 2025 г.
Безобразный завтрак. На выбор только 1 блюдо по меню. Качество еды низкое. После разборки на ресепшн милостливо разрешили ещё дополнитеььно выбирать хлеб. Далеко от безопасной плавательный зоны, отель вообще-то мог бы и сам ее организовать, но нет.. Иногда на ресепшн по 5 минут никого нет. Отель не тянет на статус Pullman, это Novotel.
ARTUR
Квартира-студия
Дата заезда дек. 2024 г.
Пара
Отзывов: 7
10/10
Превосходно
Дата отзыва 8 февр. 2025 г.
The location is great which is a bit further away from a busy central street, yet it is only 5-7 min walk from the convenience store and all the restaurants. The hotel has a really nice pool. We got the smallest room but it was very specious for the two of us. The bathroom had a natural light, which is a big plus as well as a spa bath, which had a sticker from housekeeping that it was cleaned for us. The staff is very attentive, and managed to prep our room half an hour earlier, they stored our luggage, made sure we could change and enjoy the pool while waiting. Then came all the way to find us to give out the key, while our luggage was already in the room. Loved our stay!
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Philippe
двухкомнатная квартира на крыше(spa)
Дата заезда нояб. 2023 г.
Семья
Отзывов: 9
6.0/10
Дата отзыва 2 янв. 2024 г.
The room is great! Quite spacious with enough space for a family of four. There is a barbecue grill and kitchen as well as dishes and cooking utensils. Very good. But the service and hospitality is poor. The worst experience I’ve ever made! There is one restaurant that is always fully booked, but still has tables and chairs available. You have to please them to make up a table for you, very uncomfortable for a five star hotel! Then they have a lagoon bar that offers foods and drinks. First day 29. Dec there was a wedding, so the lagoon bar was closed for hotel guests. Food can be ordered to room, because restaurant is fully booked. We asked if there is a celebration for New Year’s Eve, but concierge told us it was cancelled because no people were interested in. On 31. Dec they closed lagoon bar again for hotel guest because suddenly they had a New Year’s Eve party, but not for us. On January 1st there was no room service…. Check out was the same unfriendly treatment as during check-in… If you don’t mind to spent your holidays like a tenant it’s a great place. As a hotel guest better try another one. We will not come back here!
Перевод
6/8
Ответ от объекта размещения: Dear Philippe, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive comments about the room, its spaciousness, and the amenities it offers for families.However, we are truly sorry to hear about the service and hospitality issues you encountered during your stay. Your experience does not align with the high standards we aim to maintain at our property, and we deeply regret any inconvenience this may have caused.We apologize for the inconvenience you faced with the restaurant bookings and seating arrangements. Regarding the lagoon bar's closure for the wedding and New Year's Eve event, we apologize for any disruptions to your plans. We strive to strike a balance between hosting events and catering to our in-house guests, and your feedback is essential for us to improve this aspect. We regret any miscommunication about the New Year's Eve celebration, and we will work on better communication to avoid such confusion in the future.Your feedback is invaluable to us, and we appreciate your patience and understanding during your stay. We hope that you might consider giving us another opportunity to provide you with a more enjoyable and hassle-free experience in the future.Kind Regards, Megan Kadic
Chuuu._.b
Квартира-студия
Дата заезда нояб. 2023 г.
Поездка с друзьями
Отзывов: 3
10/10
Превосходно
Дата отзыва 4 мар. 2024 г.
Good vibes and have big swimming pool
Перевод
Гость
Апартаменты с одной спальней
Дата заезда дек. 2022 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 26 янв. 2023 г.
The Pullman Sea Temple Resort was a beautiful hotel. The service was excellent and the 1 bedroomed apartment was fantastic in every way. I will definitely be returning!
Перевод
Ответ от объекта размещения: Dear Valued Guest, Thank you for choosing to stay with us at Pullman Palm Cove Sea Temple Resort & Spa. We are thrilled to hear that you found our property beautiful. We are thrilled to hear that you received excellent service from our team. This will be shared and celebrated. We look forward to warmly welcoming you back in the near future. Sincerely, Jessica JamesGeneral Manager
Yunshanyunshanyun
Квартира-студия
Дата заезда нояб. 2023 г.
Пара
Отзывов: 14
10/10
Превосходно
Дата отзыва 16 февр. 2024 г.
酒店不在凱恩斯，更小眾，能直接去享受棕櫚灣的閑適安靜。酒店的大泳池非常推薦，甚至有潛水區。 房間相對國內同級別酒店還是略簡陋了一些，建議做好心理準備。 很特別且美好的回憶～
Перевод
Анонимный пользователь
Квартира-студия
Дата заезда мая 2024 г.
Пара
Отзывов: 136
5.5/10
Дата отзыва 13 июня 2024 г.
不是我們喜歡的
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