We made reservations for this location on February 23, 2024 to arrive on March 17, 2024. When we arrived at the check in point, we were told that we needed proof of insurance for our RV (A Cougar Half Ton 5th wheel). We specifically clarified that the request was for the 5th wheel and not the truck (proof of which was in the glove box), and this point was affirmed. As a matter of routine, Good Sam does not provide proof of insurance, but we thought that we might have something in the RV itself. We were, however, unable to locate any such evidence. This was on a Saturday and after hours which made our efforts to contact Good Sam unproductive. In the meantime, I did all the site setup and disconnect the truck while my wife returned to the check in point to inform them of the situation. She was told that if proof of insurance for the Cougar 5th wheel (not the truck) could not be provided then we could not remain on the premises. At this point I disconnected our RV, reconnected the truck and vacated the site. This was after a four-hour drive in heavy traffic to get there in the first place. We moved on down the road to a KOA and paid for a site there. I can understand the need to verify our truck insurance as a moving vehicle, however, the 5th wheel wasn't going anywhere once setup. Getting the proof they were requesting on a Saturday and after hours was unreasonable to say the least (again, we clarified this point with the individual at the check in). I understand that Thousand Trail RV parks are privately owned but the cost of membership is way too expensive to deal with this kind of interaction.
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