Horrible experience. Came in really late after driving 5 hours and nobody was at the front desk - finally had to yell “excuse me” and someone came from the back. Power went out around 10 PM and it’s currently 330 AM and it’s still not on. Our food is going bad, it’s hot and stuffy in the room, just super sketch vibes. The room itself has stains and I just honestly feel disgusting and can’t wait to shower in the morning (let’s hope that works). Worst hotel stay I’ve probably ever had. Asking for a full refund for this unacceptable power outage. You’d think a hotel has a backup generator… wrong.
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