Marriott's Shadow Ridge II- the Enclaves

Let me clarify. The description on ******* does not match the room that we got. We were supposed to have a balcony but when we fly the confirmation from Marriott, it said no balcony. I called both ******* and Marriott and both said they couldn't change anything. As I suspected, there room was very small and no balcony. This is the second time that happens where the description listed in ******* is not accurate. Call the property before booking.

It is very nice . But , we are check in late. Check out 10 am too early . I thought check out 11Am

While this is a very nice property, unfortunately the walls between the units seem to be paper thin. You can easily hear normal conversations from the unit next door.

My stay was magnificent, we had a great time, everything was nice and clean, the workers, the people at the pool, in the lobby were all very friendly, I hope to return. My husband and I had a lot of fun. Thank you.

Nice resort and nice pools. Only negatives were the floors needed cleaning and water pressure and temperature in shower were not good. Otherwise, the unit was nice and service was good.

Great big room however it was impossible to enjoy ourselves with the small children upstairs running back and forth and horsing around at all hours. I imagine being in the desert the walls have no insulation-they are paper thin. Our stay was a waste of a lot of money and not relaxing at all. Request a top floor or don’t bother

The room was GREAT! Check-in went really easy and smooth. The front desk on checkout day was NOT accommidating at all. We requested a little extra time 11 am checkout and we were told "sorry but an incoming guest has requested your unit." REALLY, a unit facing the back side filled wirh dead ****s and dirt!! I don't think so. The property was not at capacity at all. We have stayed at SR numerous times and this time the properry was at very low capacity. If you are short on housekeepers then just say that. Don't lie to your guest and then send housekeeping to their room right at 10 to backup the lie!!! UNACCEPTABLE Lastly, the pool situation is out of control. People with toddlers getting in the pool with just regular diapers on is disgusting. Who wants to swim in that water??? People with toddlers need to be reminded that they need to remain at those pools that service toddlers and their famlies. This is defintley something that needs to be addressed at the corporate level.

I really liked the overall esthetic of the place. Staff was very friendly and helpful.

very nice place had a great time, only minuses are they don't serve a full breakfast they do have a Starbucks and check out is at 10:00AM.