Sunday Hevea Hotel and Resort

Номер был просторным. Кровати тоже чистые и просторные. Окно — нам нравится огромное окно. Все, что нам нравится в этом отеле — бассейн, спокойствие места, огромный, чистый, интернациональный вид и атмосфера вестибюля.

Когда мы приехали, наши номера еще не были готовы, несмотря на то, что мы приехали поздно, но персонал извинился и был достаточно вежлив, чтобы признать свои ошибки. Нас угостили бесплатным завтраком для детей и закусками, пока мы ждали наш номер. Номер был просторным, а удобства были адекватными. В наш последний день прорвало трубы, и здание затопило. Надеюсь, они добавят дополнительное обслуживание номеров, чтобы удовлетворить потребности своих клиентов. В целом, нам понравилось наше пребывание.

Завтрак не очень, стоит расширить выбор блюд, прием был нормальным.

Terrible Experience – Avoid This Hotel! I had one of the worst hotel stays ever. The room was dirty, smelled bad, and clearly hadn’t been cleaned properly. The biggest issue, however, was the absolutely appalling customer service. The front desk staff, especially Kathleen and Sheena, were extremely unprofessional. Kathleen even shouted at me over the phone — completely unacceptable behavior for someone in hospitality. We booked the room with breakfast included, but on the first morning, we were told we couldn’t have breakfast because it “didn’t show up in their system.” Despite showing them our booking confirmation, they refused to honor it or provide a refund. I requested a refund for the breakfast we paid for and never received, but they flat-out refused. This hotel clearly doesn’t care about its guests or providing basic courtesy. I do not recommend staying here.

I recently stayed at Sunday Hevea and had a wonderful experience. The room was incredibly spacious, clean, and very comfortable — perfect for relaxing after a day of exploring. One of the highlights of my stay was definitely the food. Every meal I tried was delicious and freshly prepared, with a good variety of local and international options. The breakfast buffet had plenty of choices, and the restaurant staff were attentive and friendly. Overall, I highly recommend this hotel if you’re looking for big, comfortable rooms and tasty food. I would happily come back again!

Spacious and clean rooms. They have restaurant in GF where they serve buffet breakfast. Great for it’s price. The only problem is that you can hear other guests passing by the hallway and also guests checked in on top of your room. But overall great stay and recommended.