Sundial Lodge by Park City - Canyons Village

Most important thing to note for folks who have not stayed here before is that the quality/conditions of the units can vary from "so-so" to "excellent". We've had both and aren't sure we're ready to roll the dice again in the future. While I was there, one guest was at the front desk speaking to the manager and very angry about the poor condition of the unit they had just checked into, felt he'd been misled particularly for how much they were being charged. The location and staff are terrific, just need to be ready to roll the dice on the quality of rental unit you get.

My wife and I were booked for a stay here last weekend. On the day we were to fly there, my wife woke up with a fever and tested positive for Covid. While our flights, rental car, and lift tickets were all refunded promptly, this hotel (booked through ***********), after requesting proof of covid test and doctor's note, would only refund 11% of the booking. It was a huge disappointment not to come to Park City, but we did the right thing by not exposing other travelers and the Sundial lodge's guests and staff to Covid. Having $2000 not refunded when we were doing the right thing added insult to injury. If we had canceled for our convenience or even some other circumstance other than preventing further infection I would understand, but I am disgusted that they would not provide a refund.

This is one of the nicer rooms that we’ve ever stayed at in sundial! We’ve stayed here for many years and love the location and proximity to the ski slopes

The master bed in room 511 sank to the middle of the bed! My wife and I practically had to constantly sleep on each other. I’m not exaggerating! Went to front desk and was told sorry but each room is individually own nothing we can do! Booked thru Park city (Vail resorts)! Valet lost our rental skis! I hope they get returned and we don’t get charged! Over 9 k for 5 nights ! Getting to pricey!

Great customer service. Front desk agent Corrie(Sorry for spelling) was great and attentive to all our questions and needs. Would highly recommend. Plan to book future vacations again. Great location for ski in and out. Middle of all the action near the gondola to take you to top of mountain.

We had an amazing stay at Sundial Lodge, remembering working in the area about 20 years ago and being our dream to stay in a brand new hotel back in the days. The vibrant atmosphere and the friendly staff made our stay memorable. Thank you!

Last min situation required our staying in Park City for the night. I randomly picked the Sundial as it was closest, and I'm glad I did. The room was beautiful, had a fireplace, washer/dryer, sink, fridge, etc. Bed was very big and comfortable. Wish we would have had a few more nights here. Will 100% stay again.

We only live an hour away, it was an unforgettable experience for my family and I to get away. We were treated fairly and kindly by the staff. It was kind of a quiet weekend, which we absolutely loved. The Majestic mountains as a backdrop was definitely a plus. We will be coming back.

I booked these rooms through EpicPass and arrived at 6:30 pm. The rooms are not cleaned at check in; we notified house keeping that room was not clean on check in and house keeping did not arrive. After 3 hours, still no response from house keeping and we had to clean part of the room ourselves.