Гость
10 ноября 2021 г.
The environment is beautiful, facilities are very old! Service is very poor!
1. Check in was ok. Check out service was unfriendly.
2. Breakfast was a joke. Who delivers it also has an attitude….
3. In room dining has extra 20% service charge + 4% administration fee + $6 delivery fee? ( I am not ordering from outside of the hotel!! That’s why it is called “In Room dining?!!!”)
4. House keeping forgot to clean the room.
5. We complaint about the stay, they only said “sorry!”, didn’t explain why ….
6. Because the room was too small, we paid Extra to Upgrade to Bigger Suites!!!
7. We checked out early in the morning 6:30, because of the service is really Bad, then went to other hotel.
8. Sound proof really bad, can hear everything from upstairs and next door.
酒店周边环境4星级,设施较旧3星级,服务态度2星级。
入住时因房间太小,多交钱升级到套房。 服务不到位! 早餐一般,送早餐的人员好像有人欠钱的表情! 客房忘记打扫卫生! 隔音差,能听到楼上跟隔壁所有声音! 退房时酒店前台没有任何解释,很随便的应付了事。我们因印象太差,预定了其它酒店,早上6:30退房!!
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