Hampton Inn & Suites Birmingham-Pelham (I-65)

This Hampton Inn was VERY disappointing in every way. Not up to the high standards of your usual hotels.

房間比holiday inn 大多了，性價比還是蠻高的，住宿環境也很好，安靜衞生，早餐也很豐盛，以後會多考慮這個品牌的酒店。

The location is great if you are going to the stadium a short walk across the parking lot. Other than, couldn't get housekeeping to make our beds, or freshen our room daily- even though we actually requested.

Property being renovated! No details about this when booking through your website! You need to add this detail to your hotel info!

Check in was ok however i was charged an additional $20 for incidentals. I asked what that was gor and was told 'like smoking in the room.' We dont smoke! Nothing else was nited. I was told everyone is charged $20 extra for incidentals. I was very annoyed by this.. The total was not what you advertised. Not sure that we will stay here again.

Our bed was clean, but this property is really beat up. It is currently under renovation, but it seems like a quick cover-up. Our bathroom shower head was new but fell off when the shower was turned on. The worst part was a rude check-in. They had oversold our room and said they had called earlier in the day to tell us. We were never called. I had prepaid the room and the lady acted like we should try somewhere else, but since it was 10pm, I said we could do a different room—not what we paid for—to which she did find. It was annoying that we took the time to make a reservation, paid for what we needed and ended up with something we didn’t want with our youngest daughter needing to sleep on the floor. The two ladies at check in acted like they were doing us a huge favor. This one was a double thumbs down.

They are remodeling but it is still quiet and nice. The roo was a little dusty in a couple of places. We were disappointed in the free breakfast ( eggs runny,sausage lukewarm). We would still stay here again.

There were several families staying with you for a funeral. The Inn was comfortable, coinvent, and clean. Brooke who checked us in made everything easy..

The hotel is undergoing renovations and the room and furnishings were dated to say the least the tv was an old phillips tv, there were no cups or glasses and I could see the light from the hallway shining through the door! This reminded me of an old motel 6 NOT a Hampton Inn....the rates are very high and undeserving of this property. The staff were fine but I cant recommend