Гость
11 марта 2024 г.
We travelled all over Spain and we stayed in a lot of 4 stars hotels, this hotel was the only one we were disappointed in. It is more like a 3 stars hotel. I felt stressed out during our stay. You have to respect the very strict schedule of the meals. The dinner time was a mess as you have to wait to be taken to the table, wait to be served although it should be a buffet. Pros - good location - close to Santander, Bilbao, Picos de Europa - free parking - nice area Cons - you have to schedule all of your meals (we chose 9 am for breakfast and 20.30 for dinner) - poor breakfast, every day the same things (no boiled eggs, no fried eggs, no pancakes, no crepes) - if you do not speak some good Spanish you will have trouble speaking with the people who work here - the dinner is not buffet as they advertise it, you have to ask for food and the waiters are not friendly and they do not speak English. If you come back for more food they eye-roll you - all food is labeled in Spanish, no warnings for food allergies - the bathroom smelled bad (a mix of mold and sewage) - the room was dated, dark and dusty - the walls are very very thin (we could hear our neighbors snore, talk, flush the toilet) - the window could not be closed shut and they had rust on the handles - poor Wi-fi
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